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1 - 6 則評論,共 1,358
此評論由 TripAdvisor 全球志願者翻譯而來 原始英語點評
評論過1週前 透過行動裝置

我們在這家優質的酒店住了兩周后,才剛回到家裡。很多之前的客人已經評論過全體工作人員提供的優秀服務,我們是同意的。你會感覺到自己是受歡迎的。

5  感謝 Sheila P
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英語,源自www.tripadvisor.co.uk 查看原文
Dimitris T,TUI SENSIMAR KALLISTON Resort & Spa by ATLANTICA 的 Γενικός Διευθυντής,回應了這篇評論1週前 已回應
Google 翻譯

Dear Sheila,

I am happy to know that your experience at Tui Sensimar Kalliston Resort & Spa by Atlantica was amazing from start to end, I sincerely appreciate that you took the time to share a detailed review on Trip Advisor. Comments like yours, give us strength to work towards perfection by offering you personalized services.

As you may remember from my presentation Tui Sensimar Kalliston Resort & Spa was awarded as the BEST Adults Only hotel in the world for the third consecutive year in 2017 in Overall Accommodation (from all guests of TUI) and since July 2015, we also hold five Trip Advisor stars, a classification awarded to less than 1% of all the hotels in the world. Our repeating clientele has exceeded 32% of our total visitors.

We all value your views and it is only by listening to you that we can improve our products and services.

Kind regards
Dimitris Tsaklas
General Manager

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此評論由 TripAdvisor 全球志願者翻譯而來 原始英語點評
評論過2018年5月18日 透過行動裝置

不錯的酒店,超棒的地理位置,我們訂的房間是包含早午飯的,真的蠻划算的。位置超贊,就在沙灘上,附近有一些不錯的餐館。酒店的前台熱情友好,會給到我們一些建議。通過快車輪(Speed wheel)租車方便又快捷,還不用多花錢。酒店設施不錯,只是感覺沒達到其他五星級酒店的標準。自助餐品種有些許單一,點菜的話價格又有些些貴,但可以出酒店去試試當地其他的各色美食。在吧台或餐廳點一杯水的話就要收費3歐,也是有點過分的,但如果你點一杯酒水,就能免費享受送餐服務。我們剛剛三十齣頭的年紀,但這裏大多數的遊客都是六七十歲的老頭老太,沒有孩子,所以整個環境溫馨而又寧靜!

3  感謝 Chris C
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英語,源自www.tripadvisor.co.uk 查看原文
Dimitris T,TUI SENSIMAR KALLISTON Resort & Spa by ATLANTICA 的 Γενικός Διευθυντής,回應了這篇評論2018年5月18日 已回應
Google 翻譯

Dear Chris,

Thank you for choosing Tui Sensimar Kalliston Resort & Spa by Atlantica and for sharing your detailed review. We are happy to know that you had a very pleasant stay and a wonderful time in Chania.

As you may remember from my presentation Tui Sensimar Kalliston Resort & Spa was awarded as the BEST Adults Only hotel in the world for the third consecutive year in 2017 in Overall Accommodation (from all guests of TUI) and since July 2015, we also hold five Trip Advisor stars, a classification awarded to less than 1% of all the hotels in the world. Our repeating clientele has exceeded 32% of our total visitors.

We believe in hosting of our guests with excellent service and the highest quality standards. Your feedback is essential for our continuous improvement.

I hope you can come back soon so you can continue enjoying our resort!

Sincerely Yours

Dimitris Tsaklas
General Manager

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此評論由 TripAdvisor 全球志願者翻譯而來 原始英語點評
評論過2015年6月13日 透過行動裝置

在這裏度過了一個非常愉快的假期,天氣很好,酒店不錯,工作人員超贊。酒店非常完美,我還會繼續提改進建議,工作人員非常細心,這也是我覺得酒店不錯的原因。如果問我酒店還有什麼可以改進的,我覺得房間的空調不太好用,晚上的娛樂活動不夠多,很難想出酒店有什麼缺點。一定會再來這家酒店!

5  感謝 Lauren161
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英語,源自www.tripadvisor.co.uk 查看原文
Dimitris P,TUI SENSIMAR KALLISTON Resort & Spa by ATLANTICA 的 Διευθυντής,回應了這篇評論2015年7月3日 已回應
Google 翻譯

Dear Guest

At Atlantica Kalliston Resort & Spa, we strive to make every guest’s stay, a unique one. We appreciate the time you took to write a review about our hotel. As a management team we are pleased to receive comments on guests stay that have created memorable moments.

In 2014 TUI UK guests awarded our accommodation services with the Gold Award and the TripAdvisor reviewers that have visited Atlantica Kalliston, have rated us at 97.5 in overall guest satisfaction. We currently hold five TripAdvisor stars, a classification awarded to less than 1% of all the hotels in the world.

Thank you again for your review, and we look forward to welcoming you back during your next visit in Greece for a longer stay this time!

Kind regards

Dimitris Perrakis
General Manager

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此評論由 TripAdvisor 全球志願者翻譯而來 原始英語點評
評論過2015年5月28日

酒店的一切都很完美,從房間到員工再到食物。員工會做所有力所能及的事來幫助你,而且會為他們提供的服務感到自豪。早上不會因為房間和床位的問題而鬧哄哄的,因為酒店提供了足夠的床給每個人。下次來我一定會再住這家酒店的。

8  感謝 TheBillsSouthport
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英語,源自www.tripadvisor.co.uk 查看原文
Dimitris P,TUI SENSIMAR KALLISTON Resort & Spa by ATLANTICA 的 Διευθυντής,回應了這篇評論2015年7月3日 已回應
Google 翻譯

Dear Esteemed Guest
Thank you for your positive review and feedback which gives us strength to work harder; we all really appreciate your nice words. It was great to have you here at the Kalliston and we hope to see you soon.
In 2014 TUI UK guests awarded our accommodation services with the Gold Award and the TripAdvisor reviewers that have visited Atlantica Kalliston, have rated us at 97.5 in overall guest satisfaction. We currently hold five TripAdvisor stars, a classification awarded to less than 1% of all the hotels in the world.
It will be great to have you back with us in the near future.
Thank you for your time and support!


Best Regards,


Dimitris Perrakis
Hotel Manager

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此評論由 TripAdvisor 全球志願者翻譯而來 原始英語點評
評論過2015年5月27日

我們在這兒度過了一段難忘的時光。這兒的員工友善又积極,吃的也很棒,可以說就不用看菜單。非常的乾淨,哪怕是外邊的桌子也都很乾凈。即使酒店已經客滿,但你總能在泳池、沙灘找到舒服的地方,這兒空間很大。我們在這兒的最後一天是在泳池度過的,臨行時在水療館洗了澡,酒店為我們準備了需要用到的一切,比如毛巾和香皂。他們能夠站在你的角度去思考問題。當你準備離開這裏打道回府時經理也會出來送行。

感謝 Lina G
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英語,源自www.tripadvisor.co.uk 查看原文
Dimitris P,TUI SENSIMAR KALLISTON Resort & Spa by ATLANTICA 的 Διευθυντής,回應了這篇評論2015年7月3日 已回應
Google 翻譯

Dear Guest,
Thank you so much for your positive review and feedback. It is very encouraging and inspiring for all of us. Your positive respond and your warm comments really make our efforts worthwhile and I will share them with the whole Kalliston team.
In 2014 TUI UK guests awarded our accommodation services with the Gold Award and the TripAdvisor reviewers that have visited Atlantica Kalliston, have rated us at 97.5 in overall guest satisfaction. We currently hold five TripAdvisor stars, a classification awarded to less than 1% of all the hotels in the world.
We all value your views and it is only by listening to you that we can improve our products and services.

Thank you for helping us and hope to see you soon!

Warm regards,


Dimitris Perrakis
Hotel Manager

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