Relais & Châteaux
First of all, we would like to thank you for taking the time to express your satisfaction on Trip Advisor. We are sincerely happy to know that you fully enjoyed your stay with us. We are glad to know that you appreciated your room and that you received an excellent customer service from our friendly staff.
It is true that our hotel is in a perfect location. In fact, our establishments are strategically located in the heart of the Vieux-Québec within the fortification of Quebec City. This gives you the opportunity to visit the city by foot. Moreover, we are truly happy to read that you also enjoyed the valet parking service by our hotel.
Once again, we would really like to thank you for taking the time to express your entire satisfaction on Trip Advisor.
Thank you so much for this amazing review and for choosing our hotel for your last trip in Quebec city! All our team work hard every day to make sure all our guests have memorable stay and they will be more than happy to read your comment. Looking forward to welcome you back!
Thank you for taking a few minutes to share your comments with us on Tripadvisor, we are really glad that you enjoyed our hotel’s location, and that you got to discover everything that our city has to offer! We are also happy to read that you enjoyed our rooftop terrace and your room. As for the elevator, we would like to precise that because our hotel is located in an old century building, we wish to, and must, respect the historical cachet of the place. That is why we do not have any elevator on site. We are sorry for any inconveniences caused by this situation. However, our employees are always available and happy to help you carry your luggage to your room. Thank you and we truly hope to welcome you back soon, Marion T.
在這次東海岸旅途中，我和我的家人在這家酒店度過了2晚，我們非常喜歡我們的住宿。 我們位於舊魁北克，靠近餐館和旅遊景點。 當許多人正在等待代客的時候，停車是有點麻煩，但每個人都很好。 我喜歡酒店所擁有的老城魅力，但是我需要提醒旅客的移動問題，因為有很多樓梯。 我們兩次享受熱水浴缸區。 這是我全家人喜歡的一個意想不到的事情。 我們會再來的！
Thank you very much for this beautiful review on TripAdvisor. We are truly happy to read that you fully enjoyed your stay. It is true that the location of the establishment is nice nearby many restaurants, bars and major attractions of the City. Your good words are really appreciated and they will definitely be transferred to our team! Once again, thank you for your time and we hope to welcome you soon again! Marie-Pier R.D.