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Dear Andrei K,
Thank you for sharing your experience with us. I appreciate your feedback.
I like to share that the Pix that you have seen regarding the water slides are from our Sandman Mississauga property where we also offer Complementary parking. Unfortunately being an Airport hotel we cant offer free parking. But we are the cheapest in parking in the area. All Airport properties charge for any parking. I am already looking into the matter to why the front desk agent were not able to respond to your calls.
I again sincerely extend my apologies and would like you to give us another chance. I would make sure that your next stay is an excellent stay. Should you have questions please don't hesitate to contact me at firstname.lastname@example.org
Thank you for staying at the Sandman Signature Toronto Airport Hotel during your trip.
I'm glad to see that you enjoyed your stay at our hotel. Our Shuttle operates in 30 minute intervals which is standard for hotels in this area. I'm sorry if the 20 minute wait was not convenient for you.
I appreciate you taking the time to give us your feedback and hope to see you again.
Thank you for choosing the Sandman Signature Toronto Airport Hotel for your Park and Fly stay. I appreciate the positive review that you wrote for us. I'm sorry to hear that another driver had scratched your car, that is unfortunate - please let me know if there is anything we can do to assist you with that.
Our proximity to the airport and 24-hour shuttle service makes us the ideal hotel for Park and Fly. We do hope that you will stay with us again in the future.
Thank you very much for staying at our hotel and writing us a review of your experience at the Sandman Signature Toronto Airport Hotel.
I'm glad that you had a relaxing and productive stay and will take your suggestion about the pillows into consideration.
I really appreciate your business and all of your feedback. If you have any other comments or suggestions, please do not hesitate to contact me directly.
Dear Thomas B,
Thank you for staying at our hotel and sharing your experience with us. We are happy that you found our hotel clean and convenient.
We sincerely appreciate all of your comments.