我們不支持您使用的這種瀏覽器。TripAdvisor網站可能不能正常顯示。我們支持以下瀏覽器:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
鄰近飯店
TripAdvisor
查⁠看詳⁠情
優等證書
  • 免費無線網路
  • 免費停車
TripAdvisor
查⁠看詳⁠情
優等證書
  • 免費無線網路
  • 免費停車
TripAdvisor
查⁠看詳⁠情
優等證書
  • 免費無線網路
  • 免費停車
TripAdvisor
查⁠看詳⁠情
優等證書
  • 免費無線網路
  • 免費停車
Abacot Hall 民宿(尼亞加拉湖)
TripAdvisor
查⁠看詳⁠情
優等證書
  • 免費無線網路
  • 免費停車
TripAdvisor
查⁠看詳⁠情
  • 免費無線網路
  • 免費停車
A Lil Bit Of Eden(尼亞加拉湖)
TripAdvisor
查⁠看詳⁠情
  • 免費無線網路
  • 免費停車
A Pillow and Toast(尼亞加拉湖)
TripAdvisor
查⁠看詳⁠情
  • 免費無線網路
  • 免費停車
Arbour View B&B(尼亞加拉湖)
Agoda.com
查⁠看詳⁠情
  • 免費無線網路
  • 免費停車
篩選評論
991 筆結果
旅客評等
717
202
37
16
19
旅客類型
月份
語言所有語言
更多語言
717
202
37
16
19
查看旅客們談論的話題:
篩選
正在更新清單...
1 - 6 則評論,共 991
此評論由 TripAdvisor 全球志願者翻譯而來 原始英語點評
4 週前評論

六月我們在這住了兩個晚上,酒店在一個很好的地方,工作人員非常樂於助人,他們使我們的紀念日非常難忘。他們甚至提供當地的免費班車,可以遊覽這個城市,我只想住在在這個酒店!!

感謝 4ofuslovetotravel
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英語,源自www.tripadvisor.ca 查看原文
Jennifer D,肖村俱樂部溫泉飯店 的 Front Office Manager,回應了這篇評論3 週前評論 已回應
Google 翻譯

Dear “4ofuslovetotravel” thank you so joining us at the Shaw Club during your anniversary getaway! Our Guest Services team strive to provide our guests with the best possible experience and are happy to help with any requests or recommendations to ensure your time away is a memorable one. I hope to welcome you back for your next anniversary – if not sooner!

Sincerely,

Jennifer Dickson
Guest Services Manager

回報不適當的回應
此回复僅代表管理層的主觀意見,並不代表TripAdvisor網以及其合作方的意見。
此評論由 TripAdvisor 全球志願者翻譯而來 原始英語點評
2018年6月3日 透過行動裝置

房間的消毒藥水很重,下午3:00了也沒有客房服務,沒有傭人。想要跟人講話至少要傳14遍。確切來說哪怕是角落的小酒館都比這個酒店服務好,下次不會再來了,只是想告訴你,這樣的酒店400塊一晚不是我想要的。

感謝 AndrewM8763
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英語,源自www.tripadvisor.ca 查看原文
Jennifer D,肖村俱樂部溫泉飯店 的 Front Office Manager,回應了這篇評論2018年6月3日 已回應
Google 翻譯

Dear “AndrewM8763”,

Thank you for joining us at Shaw Club. I am very sorry to hear that you were unhappy with your stay. I am surprised that you found our team to be less than helpful as that is one thing we pride ourselves on and have guests comment on regularly. Yesterday as I sat at the front desk with my colleague, I was privy to your conversation regarding valet service, and although that is not a service we offer, she did offer to park your truck for you to which you declined. From your guestroom you reached out to us via telephone at 3:30pm, which was answered within 3 rings, and inquired about room service. We explained that Zees Grill was offering their patio menu (as we were in between lunch and dinner) and unfortunately you were not pleased with the menu available and hung up on us before we could provide you with alternate dining options.

You returned to the front desk and had inquired with me about where to get coffee, and instead of directing you to our complimentary Keurig in our guest lounge (as well as in your guestroom), I arranged for Zees Grill to bring a fresh pot of coffee to your room, gratis.

I wish you had come to the Front Desk upon departure so we would have had an opportunity to speak with you and clarify/rectify your concerns.

I sincerely hope that you are able to find a hotel in the area which can offer the services you seek.


Jennifer Dickson
Guest Services Manager

回報不適當的回應
此回复僅代表管理層的主觀意見,並不代表TripAdvisor網以及其合作方的意見。
此評論由 TripAdvisor 全球志願者翻譯而來 原始英語點評
2018年5月19日

房間在附摟,需要經過一段陡峭的樓梯,對於不良於行的人來說可能會有點困難...沒有電梯。房間設施齊全,但是有點陳舊。床還算舒適,但也沒什麼特別之處。優點是,工作人員非常友好,樂於助人,酒店很乾凈,位於老城區,地理位置優越。

感謝 John H
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英語,源自www.tripadvisor.ca 查看原文
Jennifer D,肖村俱樂部溫泉飯店 的 Front Office Manager,回應了這篇評論2018年5月20日 已回應
Google 翻譯

Dear "JohnH", thank you for joining us at Shaw Club Hotel. It is great to hear that you enjoyed your interactions with our team and appreciated the level of cleanliness.

I am very sorry to hear that it was a bit inconvenient not having an elevator to access your room. We always suggest to our guests that if you have specific requests, to please contact us directly. I believe you had reserved through a third party site and I am sorry if you did not read in the details of the room that it is located up one flight of stairs, without elevator access.

I invite you reach out to us directly for your next visit so we can ensure that you are in a location that meets your needs.

We look forward to welcoming you back to Shaw Club Hotel.

Sincerely,

Jennifer Dickson
Guest Services Manager

回報不適當的回應
此回复僅代表管理層的主觀意見,並不代表TripAdvisor網以及其合作方的意見。
此評論由 TripAdvisor 全球志願者翻譯而來 原始英語點評
2018年4月1日 透過行動裝置

我們在這兒住得很好。前台經理Jenn人很好。房間打掃得很乾凈,很現代化。負責內務管理的員工也很棒。即使我們試着去找,也找不出一點灰塵。真的非常乾淨。來尼亞加拉旅遊,這裏絕對會是我的第一站。這家酒店顯然是尼亞加拉最好的。這兒也會成為你心目中最好的酒店的。

感謝 Matt T
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英語,源自www.tripadvisor.ca 查看原文
Jennifer D,肖村俱樂部溫泉飯店 的 Front Office Manager,回應了這篇評論2018年4月11日 已回應
Google 翻譯

Dear "Matt T", thank you! I truly enjoyed my time getting to know you and your beautiful wife while you stayed with us. Our team will be thrilled to read your wonderful comments...especially the 'unsung" heroes, our hardworking housekeeping team!!!

Our door is always open and we would love to have you join us again!

Sincerely,

Jennifer Dickson
Guest Services Manager

回報不適當的回應
此回复僅代表管理層的主觀意見,並不代表TripAdvisor網以及其合作方的意見。
此評論由 TripAdvisor 全球志願者翻譯而來 原始英語點評
2018年2月27日

我們本來計劃在另一家酒店住兩晚,但是由於入住經歷很糟糕就離開了。找到了這家超棒的酒店,每一分鐘都是享受的。超贊的員工,好吃的食物。優質的服務。簡直不能更滿意。我們下次來玩的時候還會再來這的。謝謝你們為我們創造的浪漫的周末。

感謝 swellbob
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英語,源自www.tripadvisor.com 查看原文
Jennifer D,肖村俱樂部溫泉飯店 的 Front Office Manager,回應了這篇評論2018年3月3日 已回應
Google 翻譯

Thank you "swellbob" for your review! It is wonderful to hear that our team was able to knock it out of the park for you and to end your time in Niagara-on-the-Lake on a high note.

Please feel free to reach out to us whenever a chance arises for another visit!

Sincerely,

Jennifer Dickson
Guest Services Manager

回報不適當的回應
此回复僅代表管理層的主觀意見,並不代表TripAdvisor網以及其合作方的意見。
查看更多評論