Hello kevster13. Thank you for your review. I'm happy to hear you appreciated our unique location in Whistler, as well as the comfortable guest rooms. We look forward to you staying with us again.
Hello Alex W. Thank you for your review. Your feedback regarding our guest rooms and friendly team is appreciated. I apologize that there was an issue with the guest room air conditioning. Our maintenance will look into that immediately. We look forward to seeing you again.
Hello Kynan G. I am glad to hear you enjoyed the Ketel One Ice Room. It is a favourite stop for many of our guests.
With regards to the hotel, our structure is not brand new, but we have continually been upgrading the facilities and guest rooms whenever possible. In the past few years we've upgraded all guest room carpets, beds and bedding, and refurbishing furniture, and are continuing with further upgrades in the coming months. With regards to parking, I am confused as to what aspect of it you found tiny, as we have one of the highest clearance secured parking in all of Whistler. Please feel free to contact me directly to provide further feedback, as it's always appreciated.
Hello Alesa M. Thank you for your comments. I'm sorry you didn't have a chance to check out the Bearfoot Bistro or the Vodka Ice Room. I hope you return and have a chance then.