Thank you for the feedback CherylC11, it is certainly appreciated. At Manteo Resort we pride ourselves on our high levels of guest service and I apologize that we did not meet these standards during your experience. Should you wish to expand and discuss this further, please contact the hotel directly and ask for myself and I would be happy to review your stay with us.
Hello cathy s,
Thank you for taking the time to review your stay with and we appreciate your feedback. We did recently get new pillows and they are still quite firm however there are also two feather pillows in each room should a guest require a softer pillow.
Hopefully this helps when trying to decide whether or not to stay with us again.
Thank you for making memories with Manteo Resort kbghmurphy1, we look forward to sharing more when you return!
Thank you for the wonderful feedback cardiffian2017 and we are glad that we could accommodate your needs and provide you with a pleasurable stay. We look forward to welcoming you back next time you are in Kelowna!
Thank you for your review! We have to agree that our menu items are delicious! Happy Hour is a popular time to come and unwind, especially after a long day, and we love that our guests do just that. It is nice to have a view from every table in the restaurant for our guests to enjoy. Have you sat on the patio yet? We are getting ready to open the patio this week, and would love for you to return to experience the outside dining we offer as well. Again, thank you for taking the time to leave a lovely review.
Thank you for the great review cfarq! We can't take credit for the incredible view but we certainly take pride in the high level of guest service we offer as well as the quality offered both in the hotel and our restaurant Smack DAB!
We look forward to seeing you again!
Front Office Manager