We are very sorry to hear about the impression you were left with after visiting with us. We apologize if you felt the value for money was not there. It is our high season and prices do reflect that, but we would recommend looking to stay in Banff from October to April in the less expensive shoulder season. We would be delighted to be able to accommodate you again in our more recently updated Premier Suites as we feel you would have a much better experience. Thank you!
Wow, thank you for sharing such a special occasion with us in beautiful Banff! We appreciate your taking the time to leave a positive note about your visit and we hope to accommodate you and your partner for years to come! Thank you for choosing us.
Thank you for letting us know about your experience with us. We apologize if your visit fell short of expectations. We have passed on your notes to our Management Team as we want to ensure such housekeeping issues don't ever arise for our guests. We hope to mitigate this problem and have you visit with us again to provide a more seamless vacation next time. Thank you for choosing us!
Thank you for letting us know about your experience. We appreciate that although there was an issue we were able to remedy it for you! We apologize for any inconvenience it may have caused, but hope you ended up having a great stay in beautiful Banff National Park. We hope to host you again very soon!
Wow! Thank you for such a kind note regarding your visit with us in beautiful Banff National Park! We appreciate your business and very much hope to see you again soon.
Thank you for letting us know about your experience with us. We are very sorry to hear you were not satisfied with your stay and it didn't live up to your expectations. We appreciate guest feedback as it allows us to grow and get better over time. We hope to be able to accommodate you again in the future to provide a seamless stay, and to change your perception of our brand.