Thank you for letting us know about your experience with us in beautiful Banff National Park. We appreciate your business as well as your taking the time to leave a kind review after your visit with us. We hope to host you again soon!
Thank you for letting us know about your stay. We apologize if your visit fell short due to some troubles and shortcomings in the room. We have let our Management team know as we want all of our guests to feel comfortable and like they are getting amazing value for money. We hope to host you again soon, perhaps in our more updated Premier Suites, for a more comfortable and memorable stay. Thank you!
Thank you for letting us know about your recent visit with us. We appreciate your business as well as your feedback, and are sorry about any inconvenience you may have run into while staying with us. We will touch base with our Food & Beverage team as we always offer a la carte breakfast options, so this is very odd indeed. We want all of our guests to have dining options that they are happy with, and we hope to win back your business in the future.
Thank you very much for taking the time to leave us a kind note regarding your visit with us! We appreciate your feedback and are so glad you enjoyed the amenities we had to offer, such as the complimentary guest shuttle. We can't wait to host you again soon! Be sure to check out the lodge in the quieter shoulder season from October to April. Thank you!
Thank you for letting us know about your recent visit with us in Banff National Park. We are glad you had a great time with us, but apologize about the smoke that was laying over the area at the time of your visit. We know this uncontrollable pesky smoke disrupts views which can be frustrating. We hope to host you again soon for a clear-sky vacation!
We are very sorry to hear about the impression you were left with after visiting with us. We apologize if you felt the value for money was not there. It is our high season and prices do reflect that, but we would recommend looking to stay in Banff from October to April in the less expensive shoulder season. We would be delighted to be able to accommodate you again in our more recently updated Premier Suites as we feel you would have a much better experience. Thank you!