Thank you for taking the time to review our property. We are certainly disappointed by the lack of cleanliness you experienced during your stay. We appreciate you bringing your concern to our attention and rest assured, your input will be shared with our management team for the purpose of bringing improvements needed and rectify any unsatisfactory experiences.
If there is anything we can do to make your next stay more comfortable, please do not hesitate to ask the Manager on Duty.
Dear Fanny O thanks for sharing your comments about your experience in the last visit to our hotel, is gratifying that the hotel will genus as good opinion Facilities, location and service .
Hope see you soon
Dear autiger3313, thanks for publish your comments about your most recent visit to our hotel, sorry that your experience was not the best and offer an apology, thanks for your feedback will use it to improve.
Estimado Alejandro225, thanks for posting your opinion about his most recent visit to our hotel , is a pity that we managed to meet your expectations, we will strive to improve thanks for your feedback.
Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. It is unfortunate your stay was not as comfortable as it could have been due to conditions of the room you received. We are sorry our hotel did not live up to your expectations and regret the concert outside negatively impacted your stay. While we understand that your stay was not 100% satisfactory, we would hope that you would give us another chance to make your stay as best as it can be.