Thank you for your review and sharing your experience with us. I am sorry to learn that you did not have a nice sleep during late night time regarding to the Air Conditioner Problem.
Your further feedback with regards the Guest Service cooperation and service is well received and already passed to our Front Office Team for further full investigation and attention with the team.
Thank you again and warm regards,
Dear Nicola V
Thank you very much for your visit and feedback! I am glad to hear that overall your experience was positive and that you enjoyed our pool area.
I am very sorry to hear that your experiences of the wifi ,food quality and room facilities did not meet your expectations. All your comments are essential in enhancing our service and resort and I have already shared your feedback with the team.
I hope you will return to us in the near future.
Dear Arunangshu M
Thank you very much for your review while you are staying with us. Your feedback is extremely valuable to us, as we strive to improve with each and every day.
I am very sorry to read that we have not been able to meet your expectations and I can ensure you that we will discuss your experience in detail with the team.
Dear Coert H
Thank you for taking the time to post your comments. We are delighted to read that you enjoyed your stay with us and had a comfortable with our resort faculties provided.I will follow up your feed back regarding the wifi system with the team to avoid such a re occurrence from happening again.
Hope to welcome you back here again in the near future.