我們十二月底在那裡住了一晚，遺憾的是，我們非常肯定我們的房間被偷了！我們的行李有一個裝有現金的信封，我們到達下一個目的地時，老天，錢不見了，我們不能100％肯定發生在這家酒店，但千萬不要在房間里放貴重物品或去另一家酒店！我們寫信給經理，她說酒店不負責在房間里的物品......對我們來說，這不是一次很好的經歷，這家 El greco酒店...
Thank you for your review. As we informed you, we have never had any claims of stolen items involving our staff or any other persons at the hotel. We wish to point out also that no report of any stolen item was made by you to us until more than three weeks after your stay at the hotel making it almost impossible to substantiate your claim. As you stated in your review, you are not certain that the incident occurred at the hotel. The fact that you were only with us as a transit guest for one night, means by policy and practice no member of housekeeping etc would have had any reason to enter your room until your checkout. The hotel provides in room safes to secure valuables. We thank you for your review and concern nonetheless.