在這家酒店住了兩個晚上，這些設施顯然需要整修，災后管理層加快速度的努力是顯而易見的。泳池酒吧暫停營業，海景露台禁止通行，Picayo也關門了，星巴克、大堂酒吧、吃面的餐廳和Dennys餐廳開放。房間有熱水、空調、電視和一些便利設施。我相信這家酒店會逐漸恢復，重新成為聖胡安最好的酒店之一。
Dear jayrodsan,
Thank you for taking the time to write a review. Your feedback is of the utmost importance to us and we greatly appreciate your recovery comments. We are definitively undergoing a restoration/renovation process in which our hotel will have a new look for our guests to enjoy as exposed in our websites. We hope you consider giving us another opportunity once we fully reopen so you can experience what Condado Plaza truly offers.
Sincerely,
Carolina P, Guest Experience Manager
carolina.padin@hilton.com
這家旅館不錯，但絕對不值得他們收費的價格。我知道這家旅館遭受了颶風的破壞，我不會把它記下來的。浴室，雖然沒有受到颶風的影響。淋浴間的肥皂碟從牆上掉下來了。浴室里的油漆裂縫告訴我，這家旅館很久沒有更新了。我想從希爾頓的角度來看，颶風是他們在這種情況下可能發生的最好的事情。他們將向保險公司提出索賠，並從保險金中更新酒店。與此同時，他們將繼續向援助工作者收取每晚200美元的費用。悲傷。
Dear Wells L,
Thank you for taking the time to write a review. Guest feedback is of the utmost importance to us. As we're going thru our restoration process, we look forward to our renewed property in our reopening on July 1, 2018. We hope you consider Puerto Rico and our hotel for future travels in order to change your perspective.
Sincerely,
Carolina
carolina.padin@hilton.com
酒店很美，超級適合想要遠離倫敦喧嘩的朋友。我們一行人十分享受在這裏住的三晚上，不過接待處有點混論缺乏管理。除了這點以外，這家酒店是個坐落於聖胡安中心的超棒酒店。我會推薦給大家，真是一段美好的旅行！
Dear agruiz00,
Thank you for sharing your feedback. How wonderful to know you found our hotel to be an ideal getaway form the stress of London. We feel very happy to know that you enjoyed your stay. Thank you for letting us know that you would recommend us. We hope to have you back in a non distant future. Please feel free to contact me for future reservations.
Always the best,
Carolina
Carolina.padin@hilton.com
