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1 - 6 則評論,共 8,909
評論翻譯: 此評論由 TripAdvisor 全球志願者翻譯而來。 查看英語原文
3 天前評論

這家酒店非常大,員工特別友好,菜品質量超贊。房間很時尚、非常乾淨。昨晚我們去了日本餐廳,在那裡很開心。我們的廚師卡洛斯、路易斯和其他員工諾麗亞和約薩使這次經歷非常難忘。非常感謝。

感謝 j0j0777
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英語,源自www.tripadvisor.com 查看原文
SachencaN,Grand Palladium Punta Cana Resort & Spa 的 Director de Relaciones con Clientes,回應了這篇評論2 天前評論 已回應
Google 翻譯

Dear J0j0777,

Receive warm greetings from Grand Palladium Punta Cana Resort & Spa.

We are pleased to have counted on your preference to enjoy your recent vacation with us, thank you for letting us know some details about the wonderfulness of your stay.

We hope to receive you very soon for another wonderful stay here in Punta Cana.

Sincerely,

Sachenca Núñez
Hospitality Service

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評論翻譯: 此評論由 TripAdvisor 全球志願者翻譯而來。 查看英語原文
1週前 透過行動裝置

住在這裏非常完美。遇到的每個人都很和善,想確保我能享受一段美好的時光。員工有幫助,並且竭盡全力確保我擁有最好的體驗。

感謝 Stay49223521801
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英語,源自www.tripadvisor.co.za 查看原文
SachencaN,Grand Palladium Punta Cana Resort & Spa 的 Guest Relations Manager,回應了這篇評論1週前 已回應
Google 翻譯

Dear Guest,

First of all I would like to extend you our gratitude by having selected Grand Palladium Punta Cana as the place to spend your recent holidays. And also thank you for your sincere feedback about our services and facilities.

We are more than glad to learn that through our wide offer and excellent service provided by our staff, we were able to surpass all your expectations.

We hope to have the opportunity to serve you again in a not very distant future.

Kind Regards,

Sachenca N.
Hospitality Service

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3 週前評論 透過行動裝置

好難過要離開這個美麗的景點了。每一個餐館都令人驚嘆。沙灘很漂亮,酒吧很多而且服務也很好。工作人員英語說的很好。泳池區的POP工作人員整天都保持着令人興奮的狀態。這是一個必須参觀的景點,還有新裝修過的房間也很棒。Juana的客戶服務很好,Ezeguiel帶着每個人都玩得開心。Punta Cana泳池酒吧的Carlos是特別贊的人。

感謝 GaryZ19
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英語,源自www.tripadvisor.com 查看原文
SachencaN,Grand Palladium Punta Cana Resort & Spa 的 Guest Relations Manager,回應了這篇評論3 週前評論 已回應
Google 翻譯

Dear GaryZ19,

First of all, we would like to extend our most sincere gratitude for your possitive feedback regarding your recent stay at the Grand Palladium Punta Cana Resort & Spa. We really appreciate your kind words about our staff. They are truly hard working and are there to offer superb service and ensure that our guests have a Grand time.

Thank you for sharing your comments about your excellent vacation at our Resort. We are glad that you have had a memorable stay. We pride ourselves in the level of service that we offer to our guests as our main priority is to keep you satisfied and exceed your expectations.

It was our pleasure hosting you and we invite you to visit in the future to once more be hosted in true Palladium Style.

Best regards,

Sachenca N.
Hospitality Service

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評論翻譯: 此評論由 TripAdvisor 全球志願者翻譯而來。 查看英語原文
5 週前評論

這是我們第二次來這個度假酒店。我們和一群朋友回去去不同的度假酒店旅遊。絕對推薦大鈀度假酒店。地面一塵不染,房間很漂亮。服務出色。迫不及待再來這裏。

感謝 Valery W
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英語,源自www.tripadvisor.com 查看原文
Sachenca N,Grand Palladium Punta Cana Resort & Spa 的 Guest Relations Manager,回應了這篇評論4 週前評論 已回應
Google 翻譯

Dear Valery,

First of all, I would like to extend you our gratitude by having selected our Grand Palladium Punta Cana Resort, Spa & Casino once again as the preferred place to experience an excellent holidays. I also thank you for your sincere feedback about our services.

We are out of words to express our gratefulness by the outstanding experience you have lived here in your second home in Punta Cana. We are delighted to confirm that all attributes are still the reason which you have made us your favorite destination and our staff as always have gone the extra mile in order to accommodate you.

Needless to say, we will be anxiously expecting your next visit. Your second “home” in Bávaro and Punta Cana awaits you.

Kindest regards,

Sachenca N.
Hospitality Service

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評論翻譯: 此評論由 TripAdvisor 全球志願者翻譯而來。 查看英語原文
2018年10月17日的評論

我們有一個含錄像的婚禮套餐,但直到今天我們還沒有得到任何的答覆。而且房間里的錢也被拿走了,沒有人幫我們。還被當作騙子。婚禮很棒,但每當需要策劃者的時候都不在場。希望我能拿到我的視頻。Lllorens84@gmail.com

感謝 Wilfredo L
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英語,源自www.tripadvisor.com 查看原文
Jazmin R,Grand Palladium Punta Cana Resort & Spa 的 Accomodations Manager Assistant,回應了這篇評論已於 2018年10月30日 回應
Google 翻譯

Dear Mr. Wilfredo L,

Receive cordial greetings on behalf of the entire staff at Grand Palladium Punta Cana Resorts & Spa.

First of all we want to thank you for having chose us as your favorite vacation destination in Punta Cana, to celebrate such an special ocassion as a dear one marriage.

We asked our wedding team regarding your comment and they notified that, the external company contracted to do the weddings videos and pictures did already deliver by email all the photos and videos as requested, please you can verify with the bride and groom or contact your wedding coordinator.

Our guest satisfaction is very important, we regret that during your stay, we didn´t meet your expectations and the experience was not as expected.

We hope to have a new opportunity to serve you in a near future and change that perception from our services.

Best Regards,

JR



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2018年10月18日的評論 透過行動裝置

我很滿意在這裏的住宿。我和朋友希望能來這裏度過一段美好的時光,正巧是淡季,結果也沒有令我們失望。酒店工作人員都很友好,有禮貌,很樂意幫助我們的任何需求。娛樂團隊的員工也特別優秀,他們能想到很多段子,並且負責整個度假村裡的氛圍一直保持得很好。Edilenni、Ezequiel、Margarita、Freidy、Moises、Samuel、Yahaira和Indiana都盡其所能以確保我們擁有開心的住宿時光。我還很喜歡這家酒店的一點是它老少咸宜,有一座適合家庭玩耍的泳池,還有一座專供成人的秘密的泳池,會開放到深夜。我非常推薦所有來Punta Cana的朋友選擇這家酒店。我相信我一定還會再來的。

1  感謝 Emma s
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英語,源自www.tripadvisor.com 查看原文
Sachenca N,Grand Palladium Punta Cana Resort & Spa 的 Guest Relations Manager,回應了這篇評論已於 2018年10月18日 回應
Google 翻譯

Dear Emma S,

First of all, I would like to thank you for having chosen our Grand Palladium Punta Cana Resort & Spa as the place to spend holidays as well as, by having taken some of your valuable time to post your opinion.

It is good to hear that we were all you expected and more and that your experience was positive in every possible way.

We appreciate you have shared your wonderful experience with future travelers regarding our destination.

We hope to have the opportunity to serve you again in a not very distant future.

Kind regards,

Sachenca N.
Hospitality Service

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