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圖曲薩皇家全包套房飯店 - 全包式
鄰近飯店
Paradisus Punta Cana Resort(旁達加納)(物超所值!)
US$293
US$199
Melia.com
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Paradisus Palma Real Golf & Spa Resort(旁達加納)(物超所值!)
US$391
US$305
Booking.com
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The Reserve at Paradisus Palma Real(旁達加納)(物超所值!)
US$433
US$254
Melia.com
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優等證書
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Breathless Punta Cana Resort & Spa(旁達加納)(物超所值!)
US$371
US$314
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夢幻棕櫚灘蓬塔卡納飯店(旁達加納)(物超所值!)
US$296
US$238
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蓬塔卡納天堂度假酒店(旁達加納)(物超所值!)
US$331
US$194
Melia.com
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US$324
US$253
Booking.com
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夢想蓬塔卡納水療度假全包飯店(旁達加納)(物超所值!)
US$253
US$204
Booking.com
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Royalton Punta Cana Resort & Casino(旁達加納)(物超所值!)
Booking.com
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  • 游泳池
US$578
US$523
HotelsClick
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1 - 6 則評論,共 7,091
上文由TripAdvisor全球志願者翻譯而來, 查看 原始英語點評
評論過3週前

我和我的女朋友為了度春假,所以住在圖曲薩皇家飯店。我們受到了工作人員友好而親切的迎接。我們的男管家Charli是這裏最棒的——他特別努力的確保我們能感到舒適,並能得到很好的照顧。我們的女管家Clarivel很溫柔,總是在我們身邊照顧我們,滿足我們的家政需求。我們來這接觸到的每個人都給予了我們非常棒的服務和關心!7天太短了,我們還會回來的!很快會再見到你,圖曲薩皇家飯店。

2  感謝 kingsanna
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英語,源自www.tripadvisor.com 查看原文
Sachenca N,圖曲薩皇家全包套房飯店 - 全包式 的 Guest Relations Manager,回應了這篇評論3週前 已回應
Google 翻譯

Dear kingsanna,

First of all, thanks a lot by choosing TRS Turquesa Hotel as your preferred destination, as well as, by the precious time you have taken to post your review.

Your feedback is highly appreciated and we are so glad to learn that your Butler and Maid services have also been another encouragement to reach at all, your expectations and very advisable for thousands of visitors to choose their future preferences.

We take advantage of this marvelous opportunity to invite you once again to keep on discovering the tropical colors of the Caribbean in an exceptional luxurious setting, relax on the beach and let yourself be pampered by our specialists of wellness.

We look forward to have the pleasure to welcome you again.

Best regards,

Sachenca N.
Hospitality service

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上文由TripAdvisor全球志願者翻譯而來, 查看 原始英語點評
評論過2018年2月12日 透過行動裝置

從開始到結束都非常美妙。員工非常友好,樂於助人。有很多種類的食物。沒有什麼好抱怨的。如果你想在天堂度過一個完美的假期,這就是你要去的地方。有些值得特別提及的員工……Ramonita,Estafani La Chantrelle餐廳的Digna, Mabel, Eric, Angela 和 Manuel大堂酒吧的Alexandra 以及Israel Las Torres自助餐的員工。所有的預訂都由我們的管家拉斯米爾卡負責。女服務員們每天把我們的房間收拾得一塵不染。所有的卡丁車司機都非常友好和樂於助人。這會是你最好的假期。我們還會回來的!附註:你必須去看看Ynando Kink the Ugley Man,又名金剛……非常棒! ! ! !

2  感謝 Rod B
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英語,源自www.tripadvisor.co.uk 查看原文
Sachenca N,圖曲薩皇家全包套房飯店 - 全包式 的 Guest Relations Manager,回應了這篇評論2018年2月13日 已回應
Google 翻譯

Dear Rod B,

On behalf of the entire Team of TRS Turquesa Hotel would like to express my gratitude for having decided to express your comments to future visitors. We attach a great importance to your comments and they are taken with our maximum interest.

We are delighted to learn that your expectations were met and our staff went the extra mile in order to offer you a great birthday experience.

We ´ll keep on waiting for the opportunity to serve you in the future in order to make you feel another memorable stay.

Best regards,

Sachenca N.
Hospitality Service

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上文由TripAdvisor全球志願者翻譯而來, 查看 原始英語點評
評論過2018年1月22日

到目前為止,我去過的任何地方都有着最友善和樂於助人的員工。他們總是微笑着問候你,問你是否需要什麼。我的妻子在度假村遺失了手機,他們幫我們尋找,並在24小時內將找到送到我們的房間。我強烈建議您前往這個度假勝地。這裏的主人親自歡迎我們,當我們到達時,他送我們走到我們的房間,並提供了大量有關度假勝地的信息,這真的對於我們選擇想要做的事情很有幫助。

1  感謝 587russell
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英語,源自www.tripadvisor.com 查看原文
Scarling F,圖曲薩皇家全包套房飯店 - 全包式 的 Guest Relations Manager,回應了這篇評論2018年1月23日 已回應
Google 翻譯

Dear Mr. Russel,

On behalf of the entire team of TRS Turquesa Hotel, I would like to express my gratitude for having decided to express your comments to future visitors.

We are delighted to learn that your expectations were met and our staff went the extra mile in order to offer you a great experience. Your praise is very welcome and will motivate us to be for sure more creative each day aiming to consistently improve our variety and offer in order to keep on fulfilling the experience of our dear guests.

Our team is very much looking forward to welcoming you back to the TRS family in the future.

Best Regards,

Scarling
Hospitality Manager

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上文由TripAdvisor全球志願者翻譯而來, 查看 原始英語點評
評論過2018年1月6日

我們已經在蓬塔卡納的圖曲薩皇家全包套房飯店度過了19個假期,一年兩次。最後一次入住是2017年12月12日~19日期間,和以前一樣入住了皇家套房,我們的假期過得很開心很滿意。特別要感謝Idelin Mieses小姐和Dionosio De la rosa先生,滿足了我們特殊的需求。我們喜歡沙灘、員工、兩家法國餐廳的食物。自助餐不錯。缺點不值一提。我們一定會第20次入住圖曲薩皇家全包套房飯店。除了加拿大的家以外,這是我們第二個家。Trinh一家旅客。

2  感謝 tttMontreal
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英語,源自www.tripadvisor.com 查看原文
Sachenca N,圖曲薩皇家全包套房飯店 - 全包式 的 Director de Relaciones con Clientes,回應了這篇評論2018年1月6日 已回應
Google 翻譯

Dear TttMontreal,

On behalf of TRS Turquesa Family, I want to express our gratitude for having had the opportunity to host you during all these consecutive times. We have a commitment to provide quality service beyond our guests’ expectations, for this reason, we continuously work to guarantee the best service to all our dear guests. In fact, our TRS Turquesa Hotel is in a very important phase of a new concept in services and facilities with improvements, changes and innovations, thus expanding our resources.

Thank you for being so kind in sharing your great experience with thousands of travelers to our destination aiming to let them aware of our excellent facilities and staff warmness. Every member of our family work very hard eager to make each stay an enjoyable and pleasurable one.

We hope to serve you for many years more at this your second home in Punta Cana where you can enjoy the innovations and improvements that TRS Turquesa Hotel will offer.

Best regards,

Sachenca N.
Hospitality Coordinator

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上文由TripAdvisor全球志願者翻譯而來, 查看 原始英語點評
評論過2017年12月27日

大多數餐館的食物令人失望。牛排館很好,赫利奧斯非常好!其他的都是平均水平。我們期待更多的活動,但我們最大的活動是避開了旅遊俱樂部和水療中心的人流。

1  感謝 Melinda S
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英語,源自www.tripadvisor.com 查看原文
Scarling F,圖曲薩皇家全包套房飯店 - 全包式 的 Guest Relations Manager,回應了這篇評論2017年12月29日 已回應
Google 翻譯

Dear Melinda,

Thank you ever so much for your review. We truly appreciate you taking the time to describe your full experience on our property.

We will let Charlie, Ynando (King Kong) and Americo here know that you took the time to praise their efforts, we will certainly not miss the opportunity to congratulate them for the good services they provided during your holidays.

Concerning your observation about the food, we will take it into consideration very seriously; in fact, we are actually working in enhancing the menus, as our aim is to improve our service and product day after day.

Regarding the discomfort caused by some of the vendors approaching you in your spare time, I would like to apologize since it is something really annoying you have suffered. We have determined a prompt supervision to this topic to guarantee a relaxing time to all our privileged guests.

It would be fantastic to host you in the near future and show you that we are capable of offering you a memorable experience in every sense!

Our best regards,

Scarling
Hospitality Manager

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上文由TripAdvisor全球志願者翻譯而來, 查看 原始英語點評
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評論過2017年12月20日 透過行動裝置

這是我們第二次來到蓬塔卡納。我們非常愛這裏。酒店非常華麗,員工們盡其所能讓您過得愉快。我們和愛德華多和李察德一起練泳池瑜伽,真是太有趣了!我真希望酒店能讓他們在那多呆一段時間,而不止是一天。他們太棒了!我們在兩年時間里一直用同一個管家,他的名字是普拉謝德斯,他非常好!下次我們來,肯定還會找他。我要說的唯一一件不好的事是這的食物。去年還不錯,但是今年我真的感覺不舒服,一個星期后還有這種感覺,但是對我而言,還是值得來的。

感謝 TripAdvisor會員
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英語,源自www.tripadvisor.com 查看原文
Sachenca N,圖曲薩皇家全包套房飯店 - 全包式 的 Director de Relaciones con Clientes,回應了這篇評論2017年12月20日 已回應
Google 翻譯

Dear Guest,

First of all, I would like to extend you our gratitude by having selected TRS Turquesa Hotel for this second occasion as the preferred place to experience excellent holidays. I also thank you for your sincere feedback about our services.

We are out of words to express our gratefulness by the outstanding experience you have lived here in your second home in Punta Cana. We are delighted to confirm that despite of the short time of your stay we have succeeded in our effort to surpass all your expectations.

Needless to say, we will be anxiously expecting your next visit.

Your “home away from home” awaits you.

Sachenca N.
Hospitality Coordinator

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