我們2018年12月因度蜜月而入住這裏。總之，這家酒店超贊。我們覺得酒店有些員工特別樂於助人；卓越海灘俱樂部（Excellence Club beach）, 凱撒（Ceaser）以及維羅妮卡（Veronica）的員工都特別優秀。我們也很喜歡酒店的各種食物，選擇豐富，可以滿足挑剔/口味獨特的顧客需求（我吃雞肉和魚肉，但大多數肉食我都不吃）。我們在海灘上享用的蜜月浪漫晚餐也超贊。唯一不好的地方就是只有一個泳池是加熱的（Excellence Club），其它都不加熱。此外我覺得熱水浴池的水也只是微溫而已。總的來說，這是一次美好的住宿之旅，非常開心選擇在這住宿。
First of all, we would like to thank you for your recent stay at Excellence Playa Mujeres and for taking the time to share this review with other travelers.
We are very pleased to read that the impeccable service we provide blew you away and you were amazed at how consistent the quality is at Excellence Playa Mujeres in terms of food & drinks quality, cleanliness and customer service.
The staff members are one of the core pillars of our resort to offer an unforgettable guest experience, and their attitude is intended to exceed the expectations of all our guests and provide them with a service as much personalized as possible.
We highly appreciate that you consider Excellence Playa Mujeres on your top of mind and we look forward to welcoming you back soon and pamper with our superb service creating another amazing experience. Please, receive our warmest regards from Excellence Group.
First and foremost, we would like to thank you for your recent stay at Excellence Playa Mujeres and for taking the time to share this review with the TripAdvisor community.
It is our pleasure to know that our resort and amenities exceeded your expectations from the beginning, making you feel relaxed and pampered all the time. Our commitment is to make of every guest experience, as exceptional and unique as it can be.
Thank you for letting us know how memorable and special was your stay, due to our hotel facilities, the food & drinks quality encountered, entertainment with, and the outstanding service provided by our colleagues. Please, rest assured that Erick and Enselma will receive your kind greetings.
We are looking forward to welcoming you back and have another opportunity to pamper you with our service creating another experience to remember. Please, receive our warmest regards from Excellence Group.
Allow us to thank you for choosing Excellence Playa Mujeres as the host of your Caribbean getaway.
We are glad to know that you enjoyed your stay at the resort, and that our suite, food and service made your holidays more enjoyable. We also thank you for your valuable comments regarding the factors that could enhance your experience at the resort. Rest assured that your comments have been forwarded to the related departments at the property for the revision of our policies and implementation of improvements. Thank you for your review, and know that we all look forward to welcoming you back to the resort.