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1 - 6 則評論,共 2,475
2019年9月9日的評論

大堂空間並不大但布置已經讓人感覺到濃濃的法式殖民風,這種風格也延續到房間及各項設施中,很有特色。所有人員微笑禮貌,態度親切,樂於助人!一開始不確定Spa所在位置,隨口問了一位在做房間清潔的大姐,馬上領着我們一路送到Spa門口。
房間的床品希望換掉,睡起來很扎人,有點癢,而且這種暗條紋床單顯得很廉價,不符合美景閣的定位。

與 Accorhotels.com 合作收集的評論
感謝 robinyu511
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為中文,源自www.cn.tripadvisor.com 查看原文
Jean Pierre G,富國拉維朗達度假酒店(美憬閣) 的 General Manager,回應了這篇評論已於 2019年9月27日 回應
Google 翻譯


Dear robinyu511,

Bonjour ! Xin Chao !

Thank you for your personal feedback regarding your recent couple visit here in La Veranda Resort Mgallery Hotel Collection.

We are very happy to read that you have felt our efforts in providing quality and service within our enchanted sanctuary. Our owner, Madame Catherine, purposefully designed and built La Veranda to be a family home, so we try our best to provide a home away from home for our customers with of course the touch of five-star service.

That's what makes the difference between holidays and memorable holidays.

However, I would like to sincerely apologized if you didn't feel comfortable while sleeping in our bed linen. We're using the best quality of linen available according to the luxurious MGallery standards. We will investigate to understand what happened but please allow me to let you know that if you had noticed this to our team, we would have found an alternative solution to overcome this discomfort right away.

Once again, thank you for staying with us and we look forward to welcome you back very soon for another great experience.

Bien à vous,

La Veranda Team

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評論翻譯: 此評論由 Tripadvisor 全球志願者翻譯而來。 查看英語原文
2019年8月23日的評論

這也是一家很棒的酒店。我對經理和員工的熱情感到滿意。夕陽西下,在池邊美餐一頓簡直太棒了。房間每時每刻都很安靜。我希望下次再來。

與這家飯店合作收集的評論
感謝 TONYCHO31
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英語,源自www.tripadvisor.co.uk 查看原文
Jean Pierre G,富國拉維朗達度假酒店(美憬閣) 的 General Manager,回應了這篇評論已於 2019年8月24日 回應
Google 翻譯

Dear Extraordinary804400,

Bonjour! Xin Chao!

We very much appreciate your time spent to share your “Magnifique” experience at our oasis by the sea on TripAdvisor.

MGallery Hotel Collection is designed to bathe our guests in luxury and the French Art de Vivre, with our legendary hospitality and our culinary excellence, and of course, knowing that you truly enjoyed your stay is very rewarding for all of us.

Your kind review will inspire our team to continuously strive to provide excellent service to our guests.

Once again, thank you for your kind words, and we do hope to welcome you for your next tranquil holiday on Pearl Island.

Cordialement,

La Veranda Team

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評論翻譯: 此評論由 Tripadvisor 全球志願者翻譯而來。 查看英語原文
2019年7月21日的評論

酒店的工作人員為我們提供了機場接送服務和迎賓飲料。這些舉動立刻讓我們感到賓至如歸,即使這是我們第一次來這個島。我們在酒店住了三天。我的家人們非常喜歡這家酒店。

與這家飯店合作收集的評論
感謝 yvonneyu21
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英語,源自www.tripadvisor.co.uk 查看原文
Jean Pierre G,富國拉維朗達度假酒店(美憬閣) 的 General Manager,回應了這篇評論已於 2019年8月17日 回應
Google 翻譯

Dear yvonneyu21,

Xin Chao! Bonjour!

What a wonderful review! We appreciate your kind words toward our mansion by the sea and the service from our team. It brings us a lot of pride and joy that your experience with us was enjoyable and satisfying.

Your satisfaction is our best reward to continuously offer the best quality of service to each traveller.

We hope to have the opportunity to welcome you again in the future.

Bien cordialement,

La Veranda Team

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評論翻譯: 此評論由 Tripadvisor 全球志願者翻譯而來。 查看英語原文
2019年6月18日的評論

我們一到酒店就受到了熱切地歡迎,工作人員很周到,總是會笑着和我們打招呼。蔥蔥鬱郁的花園一看就養護得很好。泳池很大並且清澈見底,沙灘完全是熱帶風情的配置。他們家的餐廳是個亮點,食物品種齊全,烹飪手法和擺盤都令人嘆為觀止,給我做了一個華麗麗的法式火腿奶酪法式麵包哈哈哈。我們本來只想在度假村的餐廳吃一頓晚飯的,結果卻連着吃了4晚,這次體驗很贊!

感謝 LordGary1
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英語,源自www.tripadvisor.co.nz 查看原文
Jean Pierre G,富國拉維朗達度假酒店(美憬閣) 的 General Manager,回應了這篇評論已於 2019年6月25日 回應
Google 翻譯

Dear LordGary1,

Bonjour! Xin Chao!

I would like to thank you for taking the time to write a nice review on our property and for your loyalty within Accor.

We are pleased to hear that you enjoyed so much your stay. Your nice compliment on our service by different departments will be shared with all the team. Furthermore, our restaurant team takes great pride in your compliment on the "magnificent french based ham and cheese baguette". This wonderful feedback will motivate us to strive harder for providing the best service for our customers.

Thank you for your sharing. I am grateful that you choose to stay with us in Phu Quoc and we look forward to welcome you again.

Cordialement,

La Veranda Team

回報不適當的回應
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評論翻譯: 此評論由 Tripadvisor 全球志願者翻譯而來。 查看英語原文
2019年5月23日的評論 透過行動裝置

我們在拉維朗達酒店住了3晚,十分享受在這裏的時光。酒店設計很好,很漂亮。早餐很不錯,有足夠的選擇,剩下的其它食物價格也很公道。員工很友好,對顧客熱情。我們在入住期間還收到酒店送出的一些小禮物,真是十分貼心。酒店地點絕佳,附近有很多餐館,坐車5分鐘就可以去揚東夜市。你可以在酒店外租一輛小摩托,價格也很實惠。

感謝 Nicole D
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英語,源自www.tripadvisor.com.au 查看原文
Jean Pierre G,富國拉維朗達度假酒店(美憬閣) 的 General Manager,回應了這篇評論已於 2019年5月25日 回應
Google 翻譯

Dear Ms. Nicole,

Bonjour! Xin Chao!

We very much appreciate your time spent to share your “magnifique” experience at our oasis by the sea on TripAdvisor.

MGallery by Sofitel is designed to bathe our guests in luxury and the French Art de Vivre, with our legendary hospitality and our culinary excellence, and of course, knowing that you truly enjoyed your stay is very rewarding for all of us.

Your kind review will inspire our team to continuously strive to provide excellent service to our guests.
Once again, thank you for your kind words, and we do hope to welcome you for your next tranquil holiday on Pearl Island.

Cordialement,

La Veranda Team

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2019年5月19日的評論

環境和房間設計獨特,有當地特色。喜歡拉維朗達的私人庭園,有綠色植物的阻隔,內外互不影響。他家對客人很用心,有免費的歡迎cocktail和歡迎酒會,房間有小禮物,每日有溫馨提示,每晚都有小點心。並且每天都有不同的活動,早上看到有導師在教瑜伽。晚上我們還打了乒乓球,過足癮了。喜歡他家的檸檬草香氛,可惜沒有零售,只好買了相同氣味的洗髮水做紀念。遇上小女孩賣檸檬茶,當然得幫襯。最後在他家海灘看到一丟丟晚霞,也算安慰了。

與這家飯店合作收集的評論
感謝 Seaside25047238455
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為中文,源自www.tripadvisor.co.uk 查看原文
Jean Pierre G,富國拉維朗達度假酒店(美憬閣) 的 Owner,回應了這篇評論已於 2019年6月10日 回應
Google 翻譯



Bonjour ! Xin Chao !

Thank you very much for sharing your thoughts of MGallery La Veranda Resort Phu Quoc on TripAdvisor.

In colonial-era Indochine, service was prized as an art form. We try our best to resurrect this art from a bygone era by focusing on the finer details and we are proud that to know you were satisfied with our genuine service.

We appreciate your kind recommendation and we look forward to welcome you back to MGallery by Sofitel La Veranda Resort for another memorable stay in the finest of French-Indochine luxury.

Bien à vous,

La Veranda Team

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