It is great to know how much you enjoyed all the activities available at the resort. I am pleased that you appreciated the kids club facilities as well as the amazing team.
I hope we will see you again soon!
Thank you for taking the time to share feedback on your stay with us and for your compliments about our wonderful staff. I am glad that you enjoyed a relaxing stay in our Resort. However, I am sorry that you found that our breakfast service was not up to standard. We do open a second restaurant for breakfast when the resort is very busy and we always try our best to cater to all guests across this meal period, yet there are times when we have many guest arrive at once and it can cause a rush for the kitchen and our waiters. I apologise for any inconvenience this may have caused you.
As the Resort is located in 64 acres of beautiful exotic gardens, it is true that we do have to be mindful of the local nature and we have many elements in place to help us manage this accordingly. Our beaches are some of the most secluded on the island, yet for the opportunity of more open water swimming, we do have our complimentary boat shuttle that runs throughout the day to the nearby island of Ile aux Cerfs, where we will be opening a new, serviced beach for the Resort later this year. I hope you will have the chance to return to stay with us to experience this.
Firstly, our sincere thanks for choosing our Resort as the destination for your holidays. Thank you for your generous comments about our villa, the food service and quality.
I am very happy that you have so many fond memories of your stay and hope you will have the opportunity to visit us again in the future.