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1 - 6 則評論,共 998
評論翻譯: 此評論由 TripAdvisor 全球志願者翻譯而來,查看 查看英語原文
3 週前評論 透過行動裝置

在出差的時候,在這家酒店待過一段時間。酒店很不錯。乾淨,維護工作很到位,但是就是酒店有點舊。我們吃了餐廳的自助餐,味道不錯,頂樓餐廳的食物也很好吃。一開始我房間里的保險箱出了點問題,但白班經理Sonia Thawal很快就處理好了這個問題,讓我很滿意。

感謝 Paul-Sue-Travel
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英語,源自www.tripadvisor.ca 查看原文
Shuvendu B,科欽皇冠假日酒店 的 General Manager,回應了這篇評論昨天 已回應
Google 翻譯

Dear Mr. Paul,

Greetings from Crowne plaza Kochi!

Thank you for choosing our hotel. It warms our heart to know that you enjoyed the cuisine and your overall the dining experience . Thank you for the feedback we have noted the points, regarding safe in the room we are working on it. I would also like to thank you for bringing our attention into this matter. It will help us to improve our service in future. Our main aim is being guest satisfaction and quality delivery.
We appreciate your kind support and look forward to welcome you back in the near future.

Warm Regards,

Shuvendu Banerjee
General Manager

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評論翻譯: 此評論由 TripAdvisor 全球志願者翻譯而來,查看 查看英語原文
2018年8月12日

現代化的酒店,房間設備齊全。浴室/淋浴很豪華,床特別舒服。自助早餐是預料中的標準化食物。一些不滿:首先,我要求辦理提前入住,但不知怎麼的資料搞丟了。我花了一個小時才解決了這個問題。而且還需要大堂經理的協助,這裏要謝謝你!其次,因為要求所以我被分配了一個無煙房間,但是在浴室和酒店走廊里都經常能聞到煙味——是時候建議整個酒店禁煙了。

感謝 phatbear9
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英語,源自www.tripadvisor.co.uk 查看原文
Shuvendu B,科欽皇冠假日酒店 的 General Manager,回應了這篇評論2018年8月24日 已回應
Google 翻譯

Dear Guest,

Greetings from Crowne Plaza Kochi !

Thank you for being our guest. Glad to know that you liked the rooms ambiance and amenities. We are sorry to hear about the inconveniences you had to face. Please accept my humble apologies for the same. We are trying our best not to have such incidences repeated. Thank you very much for understanding. We are thankful for your support and look forward to welcome you back in the near future.

Warm Regards

Shuvendu Banerjee
General Manager

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評論翻譯: 此評論由 TripAdvisor 全球志願者翻譯而來,查看 查看英語原文
2018年7月30日

這是一家在質量和服務上都領先於其他國際酒店的酒店,我們在這裏住得很愉快,很喜歡這裏的食物,工作人員也很棒,這可能是我一生中睡得最香的一覺了,超級舒適的床上用品。房間設備齊全,位置也很理想,沒有任何一個缺點。

感謝 Rakesh T
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英語,源自www.tripadvisor.com 查看原文
Shuvendu B,科欽皇冠假日酒店 的 General Manager,回應了這篇評論2018年9月14日 已回應
Google 翻譯

Dear Mr. Rakesh,

Greetings from Crowne plaza Kochi!

Thank you for staying with us. . We are very happy to hear that you had a pleasant stay augmented by the service and hospitality of the team. Thank you for letting us know how much you enjoyed the time you spend here. Also It warms our heart to know that you enjoyed the cuisine and your overall dining experience. Thank you for recommending us via TripAdvisor, we appreciate your kind support and look forward to welcome you back in the near future.

Warm Regards,

Shuvendu Banerjee
General Manager

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評論翻譯: 此評論由 TripAdvisor 全球志願者翻譯而來,查看 查看英語原文
2018年7月29日 透過行動裝置

這是一次很棒的住宿體驗。所有員工都是專業的,充滿活力的,特別是前台的Rebbeca。她很有禮貌,知識豐富,而且很有趣。房間一塵不染,客房服務很棒。有一個關於電梯的問題。有時我的房卡不能正確識別。再次感謝整個團隊。

感謝 AjeeshD2
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英語,源自www.tripadvisor.com 查看原文
Shuvendu B,科欽皇冠假日酒店 的 General Manager,回應了這篇評論2018年8月1日 已回應
Google 翻譯

Dear Mr. Ajeesh,

Greetings from Crowne Plaza Kochi !

Thank you for choosing us for your stay. We are delighted to hear that you had a pleasant time and was very pleased with the the hospitality of the team, Thank you for appreciating Rebecca for her efforts. I am sure she would be delighted to hear from you. We are sorry about the key cards. We are getting it rectified at the earliest. Thank you once again for taking the effort to share your experience and appreciation with us. We look forward to welcome you back in the near future.

Warm Regards

Shuvendu Banerjee
General Manager

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評論翻譯: 此評論由 TripAdvisor 全球志願者翻譯而來,查看 查看英語原文
2018年7月10日 透過行動裝置

我出差時在這家酒店住了两天。酒店又大又漂亮,可以在一些酒店房間看到洄水區的景色。記得將你的房間昇級為我上面提到的客房。房間漂亮而又乾淨,酒店食物需要大大改善一番。我在Mosiac餐廳吃了自助午餐,蔬菜淡而無味。餐廳員工似乎(也對此)根本不在意。我吃的大多數食物都是冷的,尤其是那湯(Rasam )和薩姆巴爾(Sambhar.)這兩道料理。扁豆泥又難吃又冷。沙拉好吃,甜品也不錯。

感謝 SANJEEV J
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英語,源自www.tripadvisor.in 查看原文
shuvendubanerjee2015,科欽皇冠假日酒店 的 General Manager,回應了這篇評論2018年7月11日 已回應
Google 翻譯

Dear Mr. Sanjeev,

Greetings from Crowne Plaza Kochi!!!

Thank you for your feedback. We are happy to know that you had a comfortable stay with us even though there were few concerns regarding buffet lunch at Mosaic.

As per your suggestions, we shall look into those areas which need improvement.

Thank you once again for staying with us. We look forward to see you soon again.

Warm Regards

Shuvendu Banerjee
General manager

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