Thank you for taking the time to share your feedback with us. We've received your review in regards to the insects in the room for Mayang Sari Beach Resort and Nirwana Beach Club. We would like to get in touch to find out more about your stay with us. We would greatly appreciate if you could email us at email@example.com.
We would like to clarify that Nirwana Gardens consists of 5 different properties for a different holiday experience ranging from budget accommodation to luxurious villas depending on our guest's preference, and all in-house guests of Nirwana Gardens are able to enjoy the facilities provided across our premises. In regards to your concern, our property will do our best to minimize lizards however it is quite common to spot them in resorts due to the nature of our location. Be assured that we will feedback this to the housekeeping team for their attention and review.
On behalf of all the staff of Nirwana Gardens, we wish to thank you for your past stay with us and we will work harder on creating a better experience for all our guests to serve you better when you return.
Thank you for taking the time to write your review of your recent holiday at Nirwana Gardens and for extending the compliments. We will forward your kind words to the management and respective departments for their information. It is an honour to read that your time with us was memorable and it would be our pleasure to welcome you back. See you again soon and as always, we remain at your service.
I'm sorry to hear that we did not meet your expectations and that you were not impressed with the room cleanliness. We would like to get in touch to find out more about your stay with us and would greatly appreciate if you could email us at firstname.lastname@example.org with further details of your booking. Whilst your feedback is important to us, we seek your kind understanding that most activities incurred charges and the activities or equipment fee is a separate fee that a guest is charged if they would like to have some fun. On behalf of all the staff of Nirwana Gardens, we wish to thank you for your past stay with us and it is our hope that this experience will not deter you from visiting us again.
Thank you for taking the time to tell us about your experience. We are sorry to read that your colleagues encountered some issues during their stay and we sincerely regret that their experience with us was not as they expected to be. Please rest assured that those problems have been addressed to the department related for further action and avoiding reoccurrences in the future. On behalf of all the staff of Nirwana Gardens, we wish to thank you for your past stay with us and we hope for another opportunity to deliver a better experience to you in the near future.
Dear Deirdre H,
Thank you for your kind review. It is an honour to read that your time with us was memorable thanks to the quality of service, professionalism, and attention of all our team members. On behalf of all the staff of Nirwana Gardens, we wish to thank you for your review and for selecting our resort. See you again soon and as always, we remain at your service.
Dear Trudi S,
Thank you very much for your kind words on TripAdvisor following your stay. We are pleased to receive your kind review and to know that you spent an enjoyable holiday with us.
On behalf of all the staff of Nirwana Gardens, we wish to thank you for your great review and for selecting our resort. See you again soon and as always, we remain at your service.