Dear Valued Guest,
Thank you for submitting a lovely review online further your recent holidays at La Marquise Hotel. We are pleased to read that you loved the hotel and as well as the facilities within our property.
Keep us in mind when you need another getaway--we'd love to repeat success.
Customer Services Department
Dear Valued Guest,
Thank you for taking the time to bring your feedback to our attention.
We are always concerned to read that a guest of ours had experienced certain issues that caused some level on unhappiness and would like to apologize for any dissatisfaction felt.
We would also like to stress that should issues get reported whilst in the resort then we have the chance to correct them and improve your holiday experience. The hotel is extremely good in following up and resolving issues on the spot and felt sadden that this was not brought to our attention on time.
On the other hand, the hotel’s cuisine attracts really positive feedback for both the quality and variety provided in all our restaurants and felt sadden to read your impression in this regard, although La Marquise Hotel is very popular with the British market.
Still, we are hoping that thanks to our friendly and helpful staff as you mentioned, there was still some enjoyment gained out of your holiday with us.
Once again thank you for taking the time to share your impressions; we very much hope that despite certain minor grippes there was still some enjoyment gained out of your holiday in Rhodes and that you will consider giving us another chance in the future to restore your faith in our hotel.
Dear valued guest,
We are delighted to read that you had a perfect stay at La Marquise Hotel during your holidays with us and we warmly thank you for your wonderful comments submitted online. It's always a pleasure to be able to pass on such appreciative comments to our staff and it certainly motivates them to continue offering the service they are dedicated to offer. Thank you once more.
We do look forward to welcome you back at La Marquise Hotel in the near future.