Dear Rachel W,
It is such a pleasure to know about your positive experience at the Gansevoort Turks + Caicos. We are happy to hear about the service provided by our beautiful team. Thank you for your kind words! We will relay your message to all of them as well, they will be so proud!
We hope we have the opportunity to welcome you back very soon!
With kind regards,
Dear Marc W,
Thank you very much for your wonderful feedback. We are delighted to know how much you enjoyed your time with us and that in particular you enjoyed the unique flavour that are staff bring to the hotel and how warm and friendly they are. Our commitment to guests is very serious and we are overjoyed with your recognition of our hospitality. We are privileged to be chosen as the venue for recent vacation. When you are ready to return, please let us know. Our reservations team would be more than happy to assist you!
Thank you for taking the time to provide us with such positive feedback after your recent stay with us. We are delighted to know how much you enjoyed your time with us and that in particular you enjoyed your time at our New Gansevoort Villas. Our number one priority is the guest experience, in ensuring the needs of our guests are met from start to finish We truly appreciate your recognition of the individuals in our amazing staff who made the difference during your stay with us and will happily pass along your kind words to the departments. We are looking forward to welcoming you back in the near future.
Thank you for taking the time to provide us with such positive feedback after your recent stay with us. We are delighted to know how much you enjoyed your time with us and that in particular you enjoyed your luxurious suite and all the comforts it provided for you. Our teams are thrilled to read that we exceeded your expectations in terms of service and attention to detail and created a very memorable experience for you. We look forward to welcoming you back in the near future.
Thank you for taking the time to post your recent review. Whilst I'm pleased to know that overall you enjoyed your time here, we regret that your experience was not seamless which is not indicative to our standards. I'm disappointed to read that you found the quality of service during your stay lacking and inefficient. Please be assured that we take your feedback seriously and will be reviewing this feedback with our team, who always have the guest experience as a priority. . We are so fortunate to have such a beautiful property and that you were able to experience our beautiful pool and amazing restaurants. We very much hope that we have the opportunity of welcoming you back in the near future.
We’re so happy you had a memorable girl's getaway. Our suites are made to comfort you during your stay. We work hard to ensure a guest is happy from the moment they walk in to any of our properties. Turks and Caicos is truly an oasis and we’re glad you took advantage of Exhale Spa. We’re excited to welcome you again next year. Thank you for your kind remarks.
Jessica, Guest Services