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顯示較少我們待在這裡是為了度過一個生日假期,打算遠離旅遊區。這是再好不過的了。來自Teresa的歡迎是完美的 - 所有的工作人員都非常友好 - 因為我們得到了一杯起泡飲料,室內設計也是相當驚人的。標準間有足夠的空間(比以前在城市裡住的房間更大),周圍的區域真的很有趣。我們沒有對酒店提供的娛樂產品進行如此多的嘗試,因為我們有其他的安排,我現在非常後悔!一定要充分享用歡樂時光的牡蠣,很美味。十分推薦這裏,乘坐優步過去,體驗超酷的城市休息之旅。
Dear Matt_Huddersfield,
Thank you for sharing your review and recommending our hotel on TripAdvisor. Jack’s Coffee, Blackstone, The Django, Jazz club and The Roxy cinema are just a few of the reasons our guests choose the Roxy. We take great pride in our services and new amenities. It is wonderful to read that our team's members efforts were highlighted in your review and enhanced your stay. The Roxy is perfectly located for you to enjoy hot spots such as the 911 Memorial, Empire State Building, Top of the Rock and Central Park, to name a few. All of Manhattan is a quick subway ride away. We look forward to your many returns.
Kind Regards,
Sami Rahman
Director of Guest Services
如果你想住在特里貝卡區,在紐約享受安靜的體驗,那麼這家酒店是一家不錯的選擇。晚上,你在這個地區基本聽不到噪音。房間很乾凈,大小也不錯。不過就你所付的價錢而言,這裏的浴室太小了。而且這家酒店位於街道中心,所以在白天也很吵。工作人員不是特別細心。大堂很漂亮,很寬敞,很適合在那裡休閑娛樂。
Dear 212jam2016 ,
Thank you for taking the time to share your comments and concerns regarding your recent stay at The Roxy. The Roxy Hotel is within walking distance to the Chelsea Piers, Chinatown and downtown’s new shopping district – Brookfield Place. Please email me directly SRahman@roxyhoteltribeca.com and allow me to personalize your room for future visits. We hope to welcome you back soon!
Kind Regards,
Sami Rahman
Director of Guest Services
入住體驗越來越棒,踏入酒店的第一步就有賓至如歸的感覺。酒店員工友好熱情,酒店整體的裝潢風格讓人覺得很溫暖愜意。房間內溫度涼爽宜人,床也很舒服。即便在三樓的房間住了一周,也沒有什麼噪音。特里貝卡大酒店很不錯的一點就是酒店所在區比城市的其他區域的噪音要小很多。酒店很棒,現磨的咖啡供應更是一個加分項。期待再次入住這家酒店。
Dear DestressedA,
Thank you for taking the time to share your feedback and recommend The Roxy on TripAdvisor. We are happy that our team was able to take part in such a memorable visit to the Roxy Bar. We can’t wait to have you back during your next visit. We encourage you to enjoy a movie in our Cinema, unwind with some jazz in Django Jazz Club, or let loose at Sunday live jazz brunch. We hope to welcome you back soon.
Kind Regards,
Sami Rahman
Director of Guest Services
剛退房。住得不錯,但是每晚34.33美元的度假村設施費讓我大吃一驚!在Expedia的預訂確認單中有一行小字寫了。請看附錄。在我看來,這很卑鄙。我在這裏住了4天,多花了140美元。太讓人失望了。
Dear Justinmarcopolo,
Thank you for taking the time to share your comments and concerns regarding your recent stay at The Roxy. We would like to further look into your experience, as an opportunity for improvement. Please feel free to contact me directly 212 519 6600 or at SRahman@roxyhoteltribeca.com and allow us the opportunity to better our services. We hope to welcome you back and restore your confidence in our brand.
Kind Regards,
Sami Rahman
Director of Guest Services
酒店很棒,地理位置很好,方便步行探索這一帶地區,也方便坐地鐵去市中心。步行15分鐘就能到世貿中心大樓,步行兩分鐘到堅尼街地鐵站,從堅尼街地鐵站坐地鐵到中央公園/草莓園紀念館大概18分鐘。
Dear stephenfO5917QE,
We are thrilled with your 5-star review and glowing recommendation. Thank you for the kind words and for sharing your experience with us here on TripAdvisor. We are proud of our team for their efforts and glad to know they left a lasting and positive impression. The Roxy Hotel is within walking distance to the Chelsea Piers, Chinatown and downtown’s new shopping district. Please email me directly SRahman@roxyhoteltribeca.com and allow me to personalize your room for future visits. We hope to welcome you back soon.
Kind Regards,
Sami Rahman
Director of Guest Services
Delete Response
這是一家很有趣的酒店!我很難過我只能在這裏住一個晚上,但是我依舊很開心能夠住在這家酒店。酒店的工作人員非常的棒,而且很熱情好客。期待能夠再來!
Dear JulzMartin,
Thank you for recommending our hotel on Trip Advisor. We are happy to learn that our team was able to enhance your stay. The Roxy Hotel is within walking distance to the Chelsea Piers, great food in Chinatown, and downtown’s shopping district – Brookfield Place. During your next visit, we encourage you to enjoy popcorn and a movie in our Cinema where we offer complimentary admission to our hotel guests. We hope to welcome you back soon.
Kind Regards,
Sami Rahman
Director of Guest Services