Thank you very much for taking the time to share your honest feedback with us. I sincerely apologize for the experience you had due to another diner’s unruly behavior. I am so glad to hear that you enjoyed your food and service from our bartender, I will be sure to share your comments with him. We look forward to serving you again very soon.
I would like to apologize to my valued guests that joined us on Tuesday evening for dinner. The threesome that had to be asked to leave have acted out several times before each time making it very unpleasant for anyone around them. The last thing any business owner wants to do is ask someone to leave their establishment but sometimes it is for the better. We strive to make Esty Street a very rewarding experience for all who join us and will continue to do whatever it takes to make our guests feel at home.
Once again I apologize to my valued guest and regret any inconvenience.