I am a long term guest at the Apsara and have nothing to do with its management. I regularly stop here and love it. Like you I like the food and enjoy the wine.
The hotel and restaurant are well managed. I was surprised to return tonight to find that the staff were very upset as they had received bad feed back. I can see from your reviews that you are a most honest reviewer and give fair comments. I am sure that if you send more detail the bar and restaurant manager he will investigate for you. I must admit I like the staff and will continue to drink wine by the glass
All Best Wishes