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InterContinental Buckhead Atlanta (亞特蘭大)

3,101 則評論
排名第 24 (共 178 家) 的亞特蘭大飯店
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旅客 (898)
客房與套房 (522)
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地點
清潔與衛生
服務
划算度
優等證書
綠色領袖 金級
物業設施
有健身房的健身中心
免費網際網路
Spa
游泳池
客房服務
餐廳
酒吧/Lounge吧
乾洗服務
付費無線網路
付費網際網路
允許攜帶寵物 (可帶狗/寵物)
公用無線網路
室外游泳池
宴會廳
接駁車服務
提供上網服務的商務中心
提供早餐
會議室
會議設施
機場接送
殘障通行設施
洗衣服務
溫水浴池
溫水游泳池
禁菸飯店
精通多國語言服務人員
門房服務
電動車充電站
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86適合散步
評分: 86 分 (共 100 分)
560.5 公里內的餐廳
60.5 公里內的景點
3,101 則評論
1,230 張照片
30 個問與答
0 客房秘訣
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星期二的時候,我在辦理入住前的幾個小時打了個電話,想知道能否早點辦理入住手續。我和三個不同的人交涉,前兩個我聽不太懂(口音很重),最後一個人說可以下午3點辦理入住(正常辦理入住的時間),然後掛了我的電話。一到酒店,服務員和門童都非常好,入住手續的辦理過程很輕鬆,所以我鬆了一口氣。整個九樓都有難聞的味道,就像是大麻和腐臭食物混在一起了的味道。我住在酒店的整段時間里,門外的水管不斷地砰砰作響。酒店內部可以翻新一下,因為和附近其他高檔酒店比起來,它看起來很舊。我不知道是否要再次來這裏住。
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來自 InterContinental Buckhead AtlantaManager Maxime_deLaGrange 的回應
已於 2018年12月26日 回應
Greetings from Atlanta, StephA510! I realize that you have many options when it comes to lodging, and I appreciate you giving us a chance to host your stop in the area. We welcome your thoughts and thank you for sharing them because your absolute fulfillment is what we are always after. I am sorry for not making this experience worthwhile for you. I understand that we have fallen short of expectations when it comes to our customer service. Still, it makes me pleased that despite this, you found that your welcome to our property was filled with great service from our valet and doorment.With that said, I would like to discuss your comments with you personally.  Please email me at maxime.delagrange@ihg.com at your earliest convenience. I look forward to hearing from you soon!
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以前我們很喜歡這個酒店,但是近來情況已經急轉直下,服務簡直爛透了。我們給了尊崇服務的錢,但是他們卻拒絕提供服務,還不願意跟我們的旅行代理溝通。
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來自 InterContinental Buckhead AtlantaManager Maxime_deLaGrange 的回應
已於 2018年11月19日 回應
Dear Sightsee28406995772. I realize that you have many options when it comes to lodging, and I appreciate you giving us a chance to host your stop in the area time and time again. We welcome your thoughts and thank you for sharing them because your absolute fulfillment is what we are always after. I am sorry for not making this experience worthwhile for you as we understand that we have fallen short of expectations when it comes to our customer service. With that said, I would like to discuss your comments with you personally.  Please email me at maxime.delagrange@ihg.com at your earliest convenience.
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我經常在波士頓的洲際酒店住,希望能有類似的好的體驗。不幸的是,結果並不是這樣。房間還可以,沒什麼特別的。浴室比預期的要小,坦白說,也不是很乾凈。水槽的梳妝台前面粘了什麼東西,看起來像牙膏或肥皂……有點噁心。我在那裡的第一個晚上,他們用一個聲音非常響的吸塵器來清洗外面的入口區域,而且覺得這沒什麼影響。有一次在2點左右把我吵醒了,而且那個機器一直沒有停,我再也睡不着了。這家酒店不是我所期望的那個品牌。
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來自 InterContinental Buckhead AtlantaManager Maxime_deLaGrange 的回應
已於 2018年10月8日 回應
Greetings from Atlanta, Teena1014! Thank you for choosing InterContinental Buckhead Atlanta and for taking the time to provide feedback about your recent experience. I would like to start by apologizing to you for the appearance of our bathooms and for the outside noise during the night. We strive to make each stay as pleasant and comfortable as possible, and we appreciate that you brought your experience to our attention. We take feedback seriously and will look into this to create a better experience in the future. Safe travels.
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巴克海特洲際酒店很棒!室外遊泳、舒適的房間、友好的店員。特別想感謝Carlos,不管是解答我的問題還是迎接我,他都做得很好。期待我接下來的住宿。
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來自 InterContinental Buckhead AtlantaManager Maxime_deLaGrange 的回應
已於 2018年8月20日 回應
Greetings from Atlanta! I very much appreciate you taking the time to submit a review of your recent stay with us (and for the kind words). You know, the best feedback a General Manager can hear is that their associates made an impact on a guest's overall experience. Carlos is certainly a strong asset to the InterContinental Buckhead Atlanta team, so I’m thrilled to let him know of your kind words. Thank you again for the review; we can’t wait to welcome you back again soon. Cheers.
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這家酒店的最大優勢是在巴克海德的位置。它幾乎是所有寫字樓和購物中心附近的中心地帶。我們一開始在辦入住時遇到了一些問題,因為我們提前到達了,但是前台經理很快就解決了。房間很大,很舒適。第一天我們有個問題,沒人來打掃我們的房間。我們在晚上給他們打電話,希望引起他們的注意,但他們還是沒有解決。
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來自 InterContinental Buckhead AtlantaManager Maxime_deLaGrange 的回應
已於 2018年7月11日 回應
Hello, ZMR! You know, I certainly understand that our guests have the option to stay at other hotels within the area, and for that I thank you for choosing us! I want to apologize for your room not being cleaned on the first time night and that it was not resolved. We have noted that this has been reported and will talk with our team to ensure a better experience in the future. Thanks again for your review; please come back and see us again soon. Cheers.
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由管理階層提供的照片InterContinental Buckhead Atlanta
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由管理階層提供的照片InterContinental Buckhead Atlanta
Meeting room
由管理階層提供的照片InterContinental Buckhead Atlanta
Meeting room
由管理階層提供的照片InterContinental Buckhead Atlanta
Meeting room
往前往下
123456105
where is this in location to Marta
One block south of the Buckhead Marta Station
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0 Votes Hello BClaxer1990, and thank you for your interest in the InterContinental Buckhead Atlanta. The Club InterContinental can be bought as a package to add on to your room! It's as easy as choosing your room type and adding the package. The package includes Club access for two guest and additional guest can be purchased at the front desk. If you have already purchased your room and want to add it on, you can call our hotel at (404)946-9000 and our reservations department can assist! I hope to see you soon!
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How's the noise tolerance of this hotel ?
I have never had any noise issues whatsoever!!!!
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Yes it is in a safe area and not far from the mall and shopping.
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往前往下
123456
往前往下
11
價位
US$185 - US$495 (根據標準客房的平均房價)
又稱為
intercontinental buckhead atlanta hotel atlantaintercontinental atlanta
地點
美國喬治亞州亞特蘭大
房間數
422
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