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Hotel Santana (聖保羅灣城)

1,891 則評論
排名第 6 (共 14 家) 的聖保羅灣城飯店
旅客 (746)
客房與套房 (333)
游泳池與海灘 (78)

關於

地點
清潔與衛生
服務
划算度
物業設施
游泳池
客房服務
餐廳
酒吧/Lounge吧
免費高速上網 (WiFi)
免費停車
Spa
有健身房的健身中心
乾洗服務
公用無線網路
室內游泳池
室外游泳池
宴會廳
會議室
會議設施
機場接送
殘障通行設施
洗衣服務
溫水游泳池
精通多國語言服務人員
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客房特色
套房
家庭房
禁菸房
空調設施
不可不知
飯店風格
交通便利
保險箱
飯店星級
1,891 則評論
933 張照片
203 個問與答
0 客房秘訣
旅客評等
  • 395
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  • 115
月份
旅客類型
語言
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  • 篩選
  • 中文 (繁體)
酒店環境不錯,衛生也很好,早餐很豐富,只是剛剛到的時候想諮詢一些細節,前台沒有什麼耐心。而且Wi-Fi真的是太不穩定了!
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來自 Hotel SantanaGuest Relations Manager Sunroute Hotels M 的回應
已於 2018年6月11日 回應
Dear Lin X, We would like to thank you for sharing your review with us on TripAdvisor. We really appreciate your feedback and it will be passed onto the management team for further discussion. Our duty manager and myself are always available for the guests’ convenience may they wish to communicate anything to us. We hope that we will have the opportunity to welcome you again at Hotel Santana in the near future. Kind regards, Vera Zelles Guest Relations Officer
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這裡有很舒適的客房,這是一個很受歡迎的酒店。我們非常高興昇級了房間住在這家四星級酒店裡,這使我們在十個晚上都休息得很好。餐廳的服務也很好,早餐和晚餐的選擇很多,因為我們不需要花費更多嘗試更好的食物了,所以就沒有嘗試其他食物。室內遊泳池大部分時間都可以用。酒店的良好的位置適合出去散步,還可以利用優秀的島嶼巴士服務,真的不錯。
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來自 Hotel SantanaGuest Relations Manager Sunroute Hotels M 的回應
已於 2017年11月22日 回應
Dear Reviewer, Thank you for reviewing our hotel on TripAdvisor. We really appreciate your kind feedback and we are pleased to note that you enjoyed the food and your room as well. We are looking forward to welcome you at Hotel Santana again in the near future. Kind regards, Vera Zelles Guest Relations Officer
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酒店位置絕佳,服務很好,人們都很可愛,離廣場很近,有很多餐廳和娛樂場所。我極力推薦薩特尼亞酒店,因為它位置好,最重要的是酒店的服務很好。謝謝。
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來自 Hotel SantanaGuest Relations Manager Sunroute Hotels M 的回應
已於 2017年11月17日 回應
Dear Reviewer, Thank you for your review about our hotel on TripAdvisor. We are pleased to note that you had a pleasant stay with us and we also hope that we will have the pleasure to welcome you again in the near future. Kind regards, Vera Zelles Guest Relations Officer
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剛從這家酒店回來。不幸的是,大部分的食物都是冷的,我們經常需要問服務員拿餐具等。我們的房間里有太多的傢具,所以我們不能照到長鏡子,低水平的燈光在房間里是沒有幫助的。浴室水槽是一個衣帽間尺寸太小,甚至在浴室洗臉也沒有地方放東西只有狹小的玻璃架。當詢問服務台的一位成員時,如果我們沒有電視台,電視是否能被調諧,我就被告知“不”,沒有道歉或微笑。我被這種態度嚇了一跳。
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來自 Hotel SantanaGuest Relations Manager Sunroute Hotels M 的回應
已於 2017年11月13日 回應
Dear Reviewer, Thank you for sharing your review with us on TripAdvisor. We apologise for any shortcoming you encountered during your stay. Your comments will be certainly passed onto the managers of the effected departments, where they will be investigated and discussed further. It is highly advisable to communicate any issues during your stay and hence give us the opportunity to investigate and rectify it immediately. The duty manager and myself are always available for the guests convenience to ensure that we provide the best possible service and hospitality. We hope that we will have the opportunity to restore your faith in us and welcome you again at Hotel Santana in the near future. Kind regards, Vera Zelles Guest Relations Officer
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酒店的地理位置非常好,靠近步行街、商店、酒吧和餐館。我們有標準的房間,有一個足夠大的陽台。每天清洗。不是最高標準,有點破舊,浴室需要昇級,但這並不困擾我們,因為我們花了大部分時間探索這個島。美味的早餐,有很多的選擇,適合所有人。空調的工作時間從下午3點開始,在上午9點左右的時候非常熱,但我們通常都是在那個時候離開,所以不是一個大問題。餐廳的工作人員非常高效,打掃和整理桌子很快。酒店大約2分鐘步行到公共汽車終點站,在那裡你可以乘坐到馬耳他所有地區的公共汽車。整體來說非常好。
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來自 Hotel SantanaGuest Relations Manager Sunroute Hotels M 的回應
已於 2017年8月9日 回應
Dear Reviewer, We would like to thank you for reviewing our hotel on TripAdvisor. We are glad that you have enjoyed your stay. Your comments and suggestions are appreciated and will be passed on to the management. This helps us to improve our services in order to meet and exceed our guests’ expectations. Whilst we thank you again, we also hope that we will have the opportunity to welcome you to Hotel Santana again in the near future. Kind regards, Vera Zelles Guest Relations Officer
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往前
相簿類別
所有照片旅客客房與套房游泳池與海灘餐飲家庭與遊樂區
特別由 TripAdvisor 委託拍攝的專業照片Hotel Santana
The Superior Room at the Hotel Santana
特別由 TripAdvisor 委託拍攝的專業照片Hotel Santana
The Standard Room at the Hotel Santana
Superior room looking outwards
特別由 TripAdvisor 委託拍攝的專業照片Hotel Santana
The Superior Room at the Hotel Santana
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12345667
We are in Malta at the minute staring at the building work at the rear of the hotel it is hanging over the zen garden and that makes it very enclosed Also anyone staying at back of the hotel is going to be starring at building works We went in to see how bad it was and it was horrible. If you need any photos let me know
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Do you have a gluten free food option?
To be honest I'm not sure as I do not know all that a gluten free diet entails. But as another responder has said there is a huge varied choice of dishes for breakfast and dinner. From cooked meat and fish to salads, for dinner and cooked, fresh fruit and yoghurt and pastries etc for breakfast. The head of restaurant is a lovely English lady called Debbie, I am sure if you have any issues she will be able to help. Enjoy your stay.
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Dear Barry_joyce Thank you for your question. There is a construction site owned by 3rd parties in the hotel’s vicinity. You can contact us direct via e-mail and we will try and allocate a front-facing room. Kind Regards Jennifer Scerri Guest Relations Officer
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There will be entertainment, not sure what but the night before i.e. 30th December will have karaoke with Steve Chuck Allen.
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11
價位
US$36 - US$142 (根據標準客房的平均房價)
又稱為
santana hotel maltasantana hotel st pauls baysantana maltahotel santana maltasantana st pauls bay
地點
馬爾他馬耳他島聖保羅灣城
房間數
253
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