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費城機場雅樂軒飯店
aloft Philadelphia Airport

770 則評論
排名第 59 (共 90 家) 的費城飯店
旅客 (181)
360
全景 (26)
客房與套房 (135)

關於

地點
清潔與衛生
服務
划算度
綠色領袖 綠色合作夥伴
物業設施
游泳池
免費高速上網 (WiFi)
有健身房的健身中心
酒吧/Lounge吧
乾洗服務
允許攜帶寵物 (可帶狗/寵物)
室內游泳池
接駁車服務
提供上網服務的商務中心
會議室
機場接送
殘障通行設施
洗衣服務
溫水游泳池
禁菸飯店
精通多國語言服務人員
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客房特色
客房內冰箱
空調設施
家庭房
禁菸客房
不可不知
飯店風格
時尚風格
中價位
飯店星級
770 則評論
4 個問與答
0 客房秘訣
旅客評等
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第二次入住與第一次一樣的乾淨,時尚,舒適。前台提供來往於機場的交通方式。我之所以預定該酒店是因為地點非常合理和以及非常靠近機場。
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來自 費城機場雅樂軒飯店General Manager Eric J 的回應
已於 2017年12月7日 回應
Thank you Laura B for the fantastic review Happy Holidays Eric Jolikko General Manager
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這是一家在機場旁邊的很不錯的現代化酒店。房間很寬敞,有非常舒適的床。 停車場很方便。大廳是開放的,有許多座位。工作人員很友好,辦理入住手續很快速。
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來自 費城機場雅樂軒飯店General Manager Eric J 的回應
已於 2017年11月19日 回應
Thank you for the nice review Happy Thanksgiving Eric Jolikko General Manager
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我在這裏住了幾次,但這次是最具挑戰性的。要檢查的隊伍很長(即使是白金客戶),wifi的速度很慢,沒人知道為什麼……房間里的空調聲音太大了!夜裡它把我吵醒了很多次。還有許多其他更緊密的SPG屬性。下次我再試一下。
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來自 費城機場雅樂軒飯店General Manager Eric J 的回應
已於 2017年6月12日 回應
Thank you Michele for your feedback. I do aplolgize that you had several issues during your stay and hope that the staff was able to correct them for you. We do hope that you will give us another chance in the future Sincerely Eric Jolikko General Manager
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我們在馬里蘭州的安德爾米勒雅樂軒酒店住過後,並且很喜歡那酒店的允許寵物入住的氛圍,我們相信這家在費城機場的雅樂軒酒店也不會讓我們失望的。但後來我們真希望沒有來這酒店住過。這酒店沒有我們在馬里蘭州感受過的有趣,好客並且熱情的氛圍,取而代之的是漠不關心並且一切以盈利為目的的氛圍。雖然環境談不上破舊,但是一點也不吸引人。這酒店裡消費很高,最糟糕的是:在酒店附近沒有一家餐館。我們當時很餓,只能去附近酒店吃了。我想我對雅樂軒酒店的好感沒了:(
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來自 費城機場雅樂軒飯店General Manager Eric J 的回應
已於 2017年4月23日 回應
Thank you for your feedback and apologize that your experience wasn't as expected. The Aloft does offer a menu at the bar of light apps, sandwiches, salads and soup. I have forwarded your comments to the F&B team to determine the menu issues Thank you again Eric Jolikko General Manager
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2017年2月18-20號,我入住Aloft酒店。當我辦理入住手續時,前台小姐特意跟我說不允許瘋狂派對。你開什麼玩笑???我一個人入住,而且已經告訴過她我是獨自一人。她沒對前面其他入住的人說過同樣的話, 所以這是開端……另外一個問題是在我入住這段時間都沒有熱水。我不得不用冷水洗澡用冷水洗頭髮...我通知過前台,她說他們已經知道了正在修理中。然而一直沒修好。我以後再也不會入住這家酒店,而且我也要讓其他人知道它!!
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來自 費城機場雅樂軒飯店General Manager Eric J 的回應
已於 2017年2月27日 回應
Thank you msvee24 for your feedback. I do apologize that your stay wasn't as expected. I do hope that you discussed these issues with a manager so they could have been addressed immediately. In regards to the hot water, the hotel had a hot water mixing valve break and it was fixed ASAP, however I am surprised that you were not given the option to move the Four Points on Sunday when we could not fix the issue immediately due to parts needed and unable to be purchased on Sunday that were not available and Lowes and/or Home Depot. Eric Jolikko General Manager
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往前
Kathy, If you post something in this forum on Trip Advisor, the hotel will not get your message. This forum only goes to people who have stayed at that hotel and written a review. You should contact the hotel directly with that type of question.
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My family's experience with this hotel was very favorable. If I were you, I will ask for the number of the general manager or the CEO and make it known to the social media how you were treated. As part of their SOP, they will surely write you a letter of apology and tell you that they have dealt with the concerned employee appropriately. But make your case known so that it does not happen again to another customer. Next time, get your cellphone ready so you can document what the rudeness they did to you.
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Sorry for the delay. Please call the hotel at 215.492.0400 and they will connect you to reservation which can explain all of the park and stay packages. If you are parking just over night, we have recently changed that price from $12(plus tax) to $8(plus tax)
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What restaurants are nearby?
Both the Four Points and the Sheraton Suites have restaurants and both are next door to each other. Other than that the closest stand alone / chain restaurant is a Ruby Tuesday's which is roughly 2 miles fro the hotel. The front desk would have numerous other options that are going to be a 10-15 drive
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價位
US$124 - US$261 (根據標準客房的平均房價)
又稱為
aloft philadelphia airport hotel philadelphia
地點
美國賓夕法尼亞州費城
房間數
136
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