Hi there, CaseyP808 - Thank you for taking the time to review our hotel. I apologize that you felt the room did not meet your expectations. But, I am glad to read that you felt the team was accommodating. Please reach out to me at kwoods@11howard.com when you find yourself returning to NYC to see if we can accommodate you in a larger room. Looking forward to hearing from you. Best, Katherine Woods.
Hi there, boston65 - Thank you for taking the time to review our hotel. We are thrilled to read that you enjoyed your stay with us. The Library is such a great space and to hear you were able to take advantage of it is great! While we understand our in house gym is limited, we have partnered with the UFC Gym down the block! I hope you get to check this out on your next visit. Should you require any assistance in the future, please do not hesitate to reach out at kwoods@11howard.com. Best, Katherine Woods.
Hi there, 346patrikf - Thank you for your review. I am so happy to read that you enjoyed your experience and will pass along the compliments to our teams. Please feel free to reach out to me at kwoods@11howard.com before your next visit to NYC - we would love to host you again! Best, Katherine Woods.
Hi there, jkorst75 - Thank you for taking the time to review our hotel. As a marketing partner with Marriott, we are so thankful for your continued loyalty to the Bonvoy program. If you could, please reach out to me at kwoods@11howard.com so we can discuss your stay in more detail. I look forward to hearing from you. Best, Katherine Woods.
Hi there, 230amys - Thank you for this great review! We are so thrilled that you extended your stay with us and hope to see you again soon. Please feel free to reach out to me directly at kwoods@11howard.com if I can be of assistance in your next booking. Best, Katherine Woods.