Dear Omar W, I'm glad we provided a convenient place for you to stay. We are entering the initial stages of working through some updating and look forward to having you back so you can see the changes. All the best,
Hello Tug T, I'm glad to see our friendly team was here for you throughout your stay with us and we do hope to have you back with us soon. Travel safe,
Thank you for choosing to stay with us and for the great review. It is always good to hear that our guests enjoyed everything we have to offer! We hope to see you for the fourth time soon! Chris Gurrie, Operations Manager.
Your feedback is extremely valuable and we appreciate the honesty. There are plans for updating down the road and know our guests will enjoyed the improvements. We do apologize for lotions not being replaced and lack of service in the restaurant. We have provided feedback and coaching to the staff in a positive manner to help ensure that your experience truly is top priority. Thank you again for staying with us and please feel free to bring any concerns to the front desk while you are staying with us so we can make sure your are well taken care of. Chris Gurrie, Operations Manager
Glad to hear you had a great stay and terribly sorry that about the experience you encountered while trying to get your jacket back. I am glad I was finally able to assist in finding the lost items and getting them shipped back to you. Thank you again for staying with us and for complimenting the courtesy of the staff. We hope to see you again soon and if there is anything I can to do make your next stay even better (or anyone's stay for that matter), please feel free to contact me directly. You can count on us! Chris Gurrie, Operations Manager (414) 577-5019.