wasn't sure what to expect when i red some reviews but we stayed here March 16 on a groupon deal when we arrived we were greeted by a very polite receptionist we checked in & we were given room 122 on the first floor a...更多
Hi Craig/Staff/All, am thinking of booking a couple of rooms for a family get together. Mum fancies this one as it's an old favourite but there's totally different reviews for it for the same weekend - can you give any furhter details? Thanks, Sarah
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來自 TheCraiglandsHotel 的回應 | 物業代表 |
It is true we have had quite a few mixed reviews recently, the hotel is investing allot of money into the bedrooms and public areas and this has been on-going for some time. Unfortunately guest who have a... 更多
It is true we have had quite a few mixed reviews recently, the hotel is investing allot of money into the bedrooms and public areas and this has been on-going for some time. Unfortunately guest who have a negative experience are more likely to leave a review, than a guests who have a good experience leaving a review. I can assure you my team are working hard to give all guests and positive stay and will try to assist with any issues raised during a guests stay.
I would love to have you and your family back to the Craiglands, should you wish to book please contact Claire on through the hotel number and she will ensure you are looked after.
How long will it take to get to Leeds town centre ? I have to get there on a Sunday by 5pm for a surprise party so cannot be late, but don't want to drive like a lunatic. Also allow me parking finding time as I do not know the area at all. I presume reception will be able to point me in the right direction.