Hi . How far from the hotel is the pub , is it walking distance and does it do food
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來自 Riesetante 的回應 | 評論此物業 |
It is theoretically walking distance, but there is the M40 in the way. During the day there is a good walk to the Fox. at Soudern.
I'm a GM for a hotel chain. I have concerns why you did not make any effort to bring the shortcomings of your stay to the attention of the hotel team to allow them to resolve the issues you claim to have experienced at the time of your stay?
In any reply you make can you please let me have your workplace details ( including current telephone number to verify you're genuine!) and I can ask my field sales team to reciprocate the service standards experienced in your hotel?
I trust, as one Professional to another you will cooperate in my very polite request.
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來自 Philip E 的回應 | 評論此物業 |
As it was not my husband who wrote the initial review I am sure you would prefer it if I replied to your question (wife). In response to your request of an answer, the reason that my husband and I did not complain directly... 更多
As it was not my husband who wrote the initial review I am sure you would prefer it if I replied to your question (wife). In response to your request of an answer, the reason that my husband and I did not complain directly to the management was simple, there were NO members of staff on the desk or in the area when we vacated the hotel in the morning, we waited for a few minutes but no one came and as we were on a timetable hanging around the hotel was not an option and in response to your request for my husbands works details the simple answer is NO. I find it quite offensive and rude that you wish for us to verify who we are, how do we know you are who you say you are, have you put on this web site for anyone to see your personal details sir, no and neither will I. Neither my husband or I have to prove to you or anyone else who we are, we were paying guests at a hotel and we were asked to leave a review, an HONEST review and that is what we did, now what business it is of yours I don't know but if Travelodge have a problem with our review then I suggest that they themselves get in touch with us directly, NOT through a public web site, and may I also add that neither my husband or I are in the business of "MAKING UP" false stories about anything, and that includes what hotels we have stayed in. Whenever we have stayed in hotels anywhere in the world and may I add there have been many, we have been asked to leave a review of our stay and we have always obliged and given a true and honest opinion and this is the first time that we have received such a response from anyone and I hope it will be the last !!!