Stayed in the king sized bed room for one night. It was a nice stay with a great location and friendly staff. The only thing that was not good was the freshly painted door to our room. I know it was freshly painted because i...更多
I went back to New York to attend a reunion. Many of my former classmates stayed in hotels costing at least 50% more. When they heard how comfy and inexpensive mine was, they asked the reunion committee to add it in to our list of...更多
The Inn had everything we needed being a baseball team and significant others playing in a tournament at Old Bethpage.
We would have liked the pool open earlier and later. The ice machine did not seem to be working and we had to cancel 2...更多
We just needed an overnight room for a day trip. Finding a room during high summer was challenging, but this hotel was convenient to our destination. Didn't use the pool or the breakfast so can't comment on those.
How far are you from the Forest Hills tennis stadium and LIRR train ?
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來自 Haywood16 的回應 | 評論此物業 |
How far are you from the woodbury country club..Also do you offer shuttle service to and from woodbury country club
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來自 Div P 的回應 | 物業代表 |
The Woodbury Country Club is located 1 mile from our hotel. Currently we do provided shuttle service to local venue when a block of rooms are reserved at our hotel. At the present time our shuttle service is... 更多
The Woodbury Country Club is located 1 mile from our hotel. Currently we do provided shuttle service to local venue when a block of rooms are reserved at our hotel. At the present time our shuttle service is not available to be reserved on an individual basis. Sorry if this may cause you any inconvenience, however we could recommend local taxi services in our area. If we could be of any further assistance please do not hesitate to contact us.
Guest Service Team
Hello Ms Brown,
I just wanted to touch base with you and ask if you found my concerns with room #432 justified? After our phone conversation I realized I forgot to tell you that if the plumbing to the sink WAS NOT hooked up backwards, you probably have a bad mixing valve in the system. Maybe the shower. Just because you don't see it dripping, it could be leaking internally.
Anyway, I wanted to let you know, and the owners, that only because of our phone conversation would I consider staying there again. You expressed a real interest in my review and addressed all the issues to my satisfaction. I hope you bring it to the attention of the owners what a vital role you play. Sometimes all it takes is a phone call to turn an annoyed customer into a repeat customer.
Jessica, you did that with me and hope you will share this letter with your boss.
I know the holidays will be a little rough for you, but be thankful for all they gave you.
The best from me to all of yours
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來自 Div P 的回應 | 物業代表 |
Let me first start by Thanking you for giving me the opportunity and speaking with me to discuss your concerns. As most guest do not give us the opportunity to take any corrective action necessary. Please... 更多
Let me first start by Thanking you for giving me the opportunity and speaking with me to discuss your concerns. As most guest do not give us the opportunity to take any corrective action necessary. Please know since our conversation we have corrective the items as per our conversation and everything is functioning properly in that guest room.
I had shared your concerns originally when we spoke and I will share this with them as well.. Thank you again for giving us the opportunity to make it right not only for you but for future guest of the hotel.
We appreciate guest(s) feedback whether positive or negative as this allows us to continue to ensure that guest have a memorable experience with us. Whether that be ensuring all items in our guest rooms are properly functioning to providing our guest with exceptional customer service not because we have to but because we want to..
Holidays will be tough, but I must say I very blessed for all that I have.
Thank you for your kind words, truly appreciate it..
Happy Holidays, and I hope to one day meet you in person..