Many things fell far below expectations. The rate was definitely not worth it. There was hair clogging the showed drain, the night staff was rude, the guest were loud and extremely poorly behaved and the refrigerator did not work.更多
Very nice Hilton property, clean & modern. Hotel had a nice bar with restaurant. Location to Ellis Hospital was also very convenient for us. Price was an excellent value. Would highly recommend when traveling again to the area!更多
This hotel is a mixed bag.
Pros: front desk staff are attentive, lots of seating for groups, indoor heated pool, clean rooms
Cons: breakfast is way over priced and no kids menu, rooms are too small, particularly the bathrooms, no suites with more than one...更多
Thank you so much for taking the time out of your day to give us your feedback about...更多
My accommodation was prepaid by a third party. This was confirmed by the front desk clerk upon checking out on March 05, 2017. We left with a 0.00 balance due.
2 days later doubletree charged my credit card for the room. I called and disputed this charge with Tom the manager who told me he would get it resolved but he did nothing to resolve it.
Now I have been charged double for my stay and doubletree has lost their credibility with me and everyone else I can convince to avoid being scamed in the same fashion.
Can you please give me the number for the Corporate office?
來自 Doubletree100 的回應 | 物業代表 |
Hi Michael Sorry for delay we had to get payment from third party. Issue has been corrected and you have been refunded.
Does this hotel allow small dogs?
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來自 Joe J 的回應 | 物業代表 |
Hi LawyerTraveler, I hope you enjoyed your weekend. While we do not allow pets, we would love to have you as our guest.
Is their a Vegan restaurant near by
來自 jerod k 的回應|
Is their a vegatable or fish restaurant
"My room faced over the roof of the lobby and a large empty parking lot, so no noise issues."