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伊亞城堡藝術民宿酒店
Art Maisons Luxury Santorini Hotels Aspaki & Oia Castle

820 則評論
排名第 14 (共 67 家) 的伊亞飯店
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旅客 (1240)
客房與套房 (713)
視頻 (1)
優等證書

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伊亞排名第 14 (共 67 名) 的飯店
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附近有免費公共停車場
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820 則評論16 個問與答0 客房秘訣
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入住:Art maisons oia castle hotel- sunset suites 這次一共訂了3個晚上,主要就是衝著可以直接看到日落去的,房間就處於看日落的公共城堡的下方,有自己獨立的大陽台,自帶大按摩浴缸,別人在外面擠着看日落,我們就自己在陽台上嘆着香檳,泡着池子欣賞!!! 房間的面積在歐洲酒店裡算是適中的,有獨立的卧室空間,客廳,一個開放的衣帽間,和loft式的洗手間。 酒店含早餐,因為地勢太陡峭不提供room service,但是酒店有一個獨立的用餐天台,天氣好的時候看着愛琴海享用早餐,真的是非常棒,食物也很不錯,現點現做,不是一般酒店的那種buffet式早餐。 而且他們有一個姐妹酒店,叫Aspaki,有時間可以到姐妹酒店去享用對方的酒店設施,景色完全不同,可以在酒店裡看到聖托里尼最出名的藍頂教堂,花一分錢用兩個酒店的服務,超級贊!!! 員工的服務很熱情,見面打招呼,對於出行需求也會熱情的幫助,總的來說非常滿意的!在這邊英語就可以順利溝通,可以先下載一個在國外可以用的翻譯軟件,有備無患!! 推薦!真的是度蜜月的聖地,雖然有點貴,但是人生一次啊,值得享受!
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來自 伊亞城堡藝術民宿酒店Front Office Manager Artmaisonsmanagement 的回應
已於 2019年10月23日 回應
Dear Cruiser17523796482, A great way to describe our honeymoon suite and its beautiful view of the sunset, but I will focus on your last sentence. The translation says "...but life is worth it!" Life is certainly worth coming at least once to Santorini and viewing the beautiful sunset views we have from our hotel. Thank you for sharing your thoughts and we hope to welcome you back. Best regards, Elias Constanteas
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多麼神奇的島嶼,多麼浪漫的旅行啊。伊亞城堡藝術民宿酒店完美無瑕,工作人員(尤其是伊萊亞斯)令人難以置信。這裡有理想的日落景色,靠近阿穆迪灣,姐妹酒店有一個遊泳池可供休息,每天午餐/晚餐的推薦和預訂都會放在房間最好的桌子上。我和未婚妻全情推薦這裏的工作人員、酒店和地點。我們在這裏度過了一生中最美好的時光。
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來自 伊亞城堡藝術民宿酒店Front Office Manager Artmaisonsmanagement 的回應
已於 2019年8月30日 回應
Dear JonJacksonJr, The two of you were a delight, I am glad you had the chance to stay with us, albeit two nights. All of the staff thank you for the great review above and we can only hope on your next visit to Santorini, you stay with us, hopefully for more than two days... Honeymoon perhaps? All the best, Elias Constanteas
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首先我要感謝伊亞城堡藝術民宿酒店的所有工作人員,他們對我們的每個要求都非常認真專業、高效地對待。我們感激他們在我妻子的生日當天將我們的房間昇級到了行政套房。視野很棒,在這裏住宿真地很贊。再次感謝酒店讓我們的旅行變得如此美好難忘!希望很快再見。Alessandro Benvenuti
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與這家飯店合作收集的評論
1、質量不好,例如,排水管堵塞了,導致水流到浴室外。2、門把手掉了,由於有一個螺絲沒有安裝(浴室無法關閉)而掉落。3、非常難到達這家酒店。4、非常煩人的工作人員。5、室外遊泳池滿是蟲子,沒有清洗。
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來自 伊亞城堡藝術民宿酒店Manager Artmaisonsmanagement 的回應
已於 2020年1月3日 回應
Dear Mr 784mohammedi, Firstly please allow to thank you for taking your time to provide feedback following your stay at Art Maisons Oia Castle Suites in Oia, Santorini. You have booked a stunning cave pool suite with indoor pool and outdoor cave jacuzzi overlooking the sea, caldera and direct sunset view. The Oia Castle Luxury Suites were fully renovated in 2019 and was fully operational for the summer to ensure our guests will enjoy their suites with modern furnishing and facilities and large balconies with unbeatable views. We are a dedicated team and we are striving to achieve the impossible, which is to make all our guests happy and enjoying their stay at Art Maisons Group: either at Aspaki or at Oia Castle. Naturally, Technical problems are bound to happen, but they can always be fixed if they are notified and with a drop of understanding from our guests, we can fix it all and make it up to our lovely guests. At Oia Castle Suites all guests are informed at check in time that concierge desk is available until a specific hour in the night and from that point on there is 24 h assistance in case of any technical assistance or emergency. It is nerve wrecking for small inconveniences to appear when you are on holiday or honeymoon, we understand, but the issues you encountered could have been easily fixed if night service staff was informed at that time it happened. However after verifying the facts , we noted that reception was notified only at check out which is too late for us to fix anything. We strongly suggest to all guests to inform us of any inconvenience during their stay so we can assist them accordingly. When you notified us of the dust and bugs in the pool due to the wind gusts, our maintenance came to clean it once again even after 10 PM, regardless we clean all outdoor areas 2 to 3 times per day. However when it is windy and our futile efforts pay no results, beyond the 3 times service, we can clean again only upon your request, for fear of inconveniencing you on your private balcony. We respect your feedback and we are thankful for it, the only exception is the choice of wording for our staff. They are hardworking, honest and happy to help our guests experience not only our hotel, but the island at its best, hence it was painful to read such a sad comment regarding the staff. When notified of your complaints at check out, i have personally called you while you were staying at another hotel in Santorini and you were kind to talk to me to help me understand of what went wrong. And it seems that what turned into an annoying experience with the staff was a misunderstanding from both parts. At your check out time, 1 h prior your check out time my colleague called you to reconfirm your transfer to the airport and you informed him at that time that you were extending your stay in Santorini and did not need the transfer arranged for you at which my colleague informed you of the check out time at 11:00 and granted a later check out at your request. However as the time for later check out passed and the room needed to be cleaned Reception kept calling your suite several times, with no answer and at that point, the Front Office manager came to your suite in person to explain to you that it was impossible to extend the late check out given the room needed to be ready for the next guests. When we have late arrivals we always grant late check outs at no extra charge because we honestly care that our guests experience an amazing time and create fantastic memories during their stay in Santorini. But we do owe you our sincere apologies for it altered your experience with us and for that we are at fault. Please give us the chance to revert the unpleasant feeling you left with the next time when returning to Santorini! Cordially, Daniela Pop GM
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這裏什麼都有。來之前和酒店的溝通很愉快,酒店安排了接機和門童來幫我們拿行李(聖托里尼實在是太多台階了)。Theresa來迎接我們,給我們詳細介紹了周邊的區域,這裏非常整潔,還有價值百萬的無敵美景!我們每天早上吃的早餐都很美味。酒店就在伊亞的主步行街旁邊,看看外面在拍照的一大群人,因為這是城裡最佳的拍照點之一。我們對居住體驗很滿意,期待再來。
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價位
US$483 - US$1,348 (根據標準客房的平均房價)
又稱為
art maisons luxury santorini hotels: aspaki & oia castle hotel oia, art maisons luxury santorini hotels: aspaki and oia castle
地點
希臘South Aegean基克拉澤斯聖托里尼島伊亞
房間數
17
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伊亞城堡藝術民宿酒店 常見問題
伊亞城堡藝術民宿酒店 附近有哪些熱門景點?
鄰近景點包括Epilekton (0.4 英里)、亞特蘭蒂斯書坊 (0.2 英里) 和阿莫迪港口 (0.2 英里)。
伊亞城堡藝術民宿酒店 的幾種物業設施有哪些?
其中部分較熱門設施包括室內游泳池、免費無線網路和免費早餐。
伊亞城堡藝術民宿酒店 有哪些客房設施?
熱門客房設施包括小吧台、空調設施和座位區。
伊亞城堡藝術民宿酒店 提供哪些餐飲選擇?
顧客於住宿期間可享用免費早餐、餐廳和酒吧。
伊亞城堡藝術民宿酒店 是否提供停車服務?
是,顧客可以使用附近免費公共停車場。
伊亞城堡藝術民宿酒店 附近的幾間餐廳有哪些?
交通位置便利的餐廳包括 Fino Cocktail Bar & Restaurant、Lolita's Gelato 和 Oia Vineyart。
伊亞城堡藝術民宿酒店 是否提供健身的選擇?
是,顧客在住宿期間可使用室內游泳池。
伊亞城堡藝術民宿酒店是否有機場接駁服務?
是,伊亞城堡藝術民宿酒店 為顧客提供機場接駁服務。 我們建議事先撥打電話以確認詳細資料。
伊亞城堡藝術民宿酒店 的工作人員會說哪幾種語言?
工作人員會說多種語言,包括英語、希臘語和羅馬尼亞語。
伊亞城堡藝術民宿酒店附近是否有任何歷史景點?
許多旅客都喜歡造訪古代聖托里尼島遺址 (14.2 英里) 和Windmills of Emporio (13.4 英里)。
伊亞城堡藝術民宿酒店 是否有任何絕佳景觀?
是,顧客通常很喜歡這裡的港口景觀。