I have never been treated like this from a hotel in my life the staff was unorganized unprofessional and downright rude I had a complaint about the people staying at the very next room and they did not want to hear it they told me to leave if I didn't like it and to top it all off they accuse me of not paying my bill and taking off without paying I've never heard of anything like this in my life the next morning I went downstairs to talk to the manager Sandra she looked at me without even asking me what happened and said you have to leave you didn't keep my staff correctly I'm still shaking my head if I own this hotel I would fire every single person who helped me I don't know how they are still in business I will never come back here again nor will I have any business-related stays with this hotel I'm a businesswoman I could have given them a lot of referrals but they did not seem too care as far as I'm concerned they all need to be humbled or fired!!!!!!!
來自 Diana Charles H 的回應 | 評論此物業 |
Cops explained they've been there a lot. Cameras don't work, are just for show, per the manager.
how can this hotel get rated 3 stars when all these reviews clearly show how badly management needs to take care of a lot of sanitary issues.and an uncaring staff isn't 3 star quality?
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來自 activechica 的回應 | 評論此物業 |
To me, the 3 stars is reflective of the unevenness of the quality. Good intentioned and warm staff, yet poor physical condition of the property. When I stayed here for 5 day business trip, it was depressing place to return... 更多
To me, the 3 stars is reflective of the unevenness of the quality. Good intentioned and warm staff, yet poor physical condition of the property. When I stayed here for 5 day business trip, it was depressing place to return to even though people were very pleasant and room in general was comfortable and clean...despite outside deck that had cigarette butts, no furniture and was dirty. Cab driver who brought me to the hotel also said how well-regarded this place was as he had his reunion here as well. Times change; hopefully owners will rise to the occasion and improve the property.