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露娜2酒店 (塞米雅客)
Luna2

311 則評論
排名第 20 (共 151 家) 的塞米雅客飯店
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US$129
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US$215
US$120
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可省 US$95
Agoda.comUS$139
AMOMAUS$215
TripAdvisorUS$128
平均每晚的價格是由我們的合作夥伴提供,且可能不含任何稅金和服務費。 顯示的稅金及費用皆僅為約略金額。 如需更多詳細資料,請參閱我們合作夥伴的網站。
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我們是二月的時候來這酒店住了一晚。這是家小型精品酒店,離水明漾海灘只有兩分鐘步行距離。這酒店服務不錯,但早餐菜單還有待改善。對我們而言,這酒店最棒的就是他們家的迷你電影院-Lunaplex,你可以在這電影院里看他們提供有的電影,而且爆米花和啤酒會直接送到你坐的地方來!遺憾的是,我們沒有去酒店屋頂瞧瞧,也沒有去泳池玩耍。但我們在這酒店住得很愉快。
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來自 露娜2酒店Manager Luna2_Bali 的回應
1週前 已回應
Dear Chiomio0986 Warmest greetings from Luna2 Seminyak, Thank you very much for the kind review. its our pleasure to know that you like our hotel concept and our service. We are striving to improve our quality and service and therefore your review and feedback are needed and highly valued. We would like to thank you for having stayed with us, and we all look forward to the opportunity of again welcoming you back to Luna2 Seminyak. Best Regards, Luna2 Seminyak Team
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超級酷的設計酒店,從塞米亞克海灘步行一分鐘即達。有非常友好樂於助人的工作人員,美味的食物,尤其是可以俯瞰海灘的屋頂早餐,設備齊全的房間。小但非常有用的遊泳池和酒吧區域。在這裏呆了三天,玩得很開心。
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來自 露娜2酒店Manager Luna2_Bali 的回應
3 週前評論 已回應
Dear Kevinw263 Warmest greetings from Luna2 Seminyak, Thank you very much for the kind review. its our pleasure to know that you like our hotel concept and our service. We are striving to improve our quality and service and therefore your review and feedback are needed and highly valued. We would like to thank you for having stayed with us, and we all look forward to the opportunity of again welcoming you back to Luna2 Seminyak. Best Regards, Luna2 Seminyak Team
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我們被昇級到了邦德街三號客房。這家酒店的主題風格帶有電影《王牌大賤諜》的感覺。邦德街的色調是綠色的,卻不顯得過分。酒店裡只有14個套房,私密性很好,工作人員也很優秀。它靠近海灘,有擺渡車可以前往水明漾中心地帶,位置堪稱完美。還有一個貴賓室感覺的室內電影院,甚至還有呼叫服務的按鈕可以用來點食品或者飲品呢!我們還去選了電影。我們是看了評論才決定選擇住在這家酒店的,相信它值得所有這些好評!
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來自 露娜2酒店General Manager Luna2_Bali 的回應
已於 2018年11月26日 回應
Dear Terry L, Warmest greetings from Luna2 Seminyak, Thank you very much for the kind review. its our pleasure to know that you like our hotel concept and our service. We are striving to improve our quality and service and therefore your review and feedback are needed and highly valued. We would like to thank you for having stayed with us, and we all look forward to the opportunity of again welcoming you back to Luna2 Seminyak. Best Regards, Luna2 Seminyak Team
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由於家庭緊急情況我和我的妻子不得不取消預訂。在露娜2酒店的取消政策下我們取消了。露娜2酒店以書面形式確認了取消並承諾了退款。將近3個月,打了4次電話和發了30多封郵件后,我們仍未收到退款。我現在讓我的信用卡公司介入了並將採取法律措施。
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來自 露娜2酒店Manajer Luna2_Bali 的回應
已於 2018年10月31日 回應
Dear HvossinHK Greetings from Luna2 Seminyak, Bali First of all I would like to thank you in advance for taking the time to write us a feedback to our hotel. Nevertheless, on behalf of the team, I would like to express my sincerest regret and apology for the inconvenience. I was most concern to read about your comment in regards to the refund process that was taking very long time. We have tried our best to always update you for this process and last time I personally have sent you the screenshot of the transaction made already from the bank. However, please allow me to take your comments with all its points and use it as learning exercise for our associates to ensure this will not happen again in the future. Your valuable feedback has been highlighted for our improvements on product and service standard. Through constructive feedback of this nature we are able to isolate the finer details in customer and guest satisfaction in order to focus our attention to constantly striving to exceed guest expectations. We do hope we will have another chance to welcoming you at our hotel so that we are able to somehow restore your faith about Luna2. Please do not hesitate to contact me directly through e-mail reservations@luna2seminyak.com as I will be delighted to personally assist you with all the arrangements. Kind regards David Oktariawan Assistant Front Office & Reservations Manager
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這家旅館超出我的預期,新鮮、乾淨、員工也非常友好。這裏只有14個房間,所以這裏令人感到非常的平和和私人。這個公寓充滿着好玩的驚喜。我們還曾經讓薩爾瓦多·達利的融化時鐘從架子上滴落下來。還有,隨時可以得到服務,早餐提供了許多健康的選擇,並且非常的美味。屋頂酒吧和遊泳池也都很棒。非常值得來的一個主題藝術酒店。
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來自 露娜2酒店Manager Luna2_Bali 的回應
已於 2018年10月3日 回應
Dear JMJewellery, Warmest Greetings from Luna2 Seminyak! Thank you very much for staying with us recently and taking the time to review your stay on TripAdvisor. We are delighted and feel flattered to read that everything about us is amazing for you including the lovely ambience of our hotel and our facilities. It gives the team and I great pleasure to read that you had enjoy your stay with us. We certainly look forward to welcoming you back and to enjoy another wonderful experience with us in near future. Kind Regards, Luna2 Management
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往前
相簿類別
所有照片旅客客房與套房餐飲游泳池與海灘商務中心與會議室家庭與遊樂區
特別由 TripAdvisor 委託拍攝的專業照片露娜2酒店
The Sunset Studio at the Luna2
特別由 TripAdvisor 委託拍攝的專業照片露娜2酒店
The Studio at the Luna2
特別由 TripAdvisor 委託拍攝的專業照片露娜2酒店
The Grand Studio at the Luna2
特別由 TripAdvisor 委託拍攝的專業照片露娜2酒店
The Grand Studio at the Luna2
由管理階層提供的照片 ()露娜2酒店
Blue studio
往前往下
12345633
can two adult and two children stay together? at sunset studio with balcony
Yes nice hotell and a free cinema in the basement
0 次推薦
Hello Luna2, Do you have private beach area? Thank you. M
no. There is a pool but not beach.
0 次推薦
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Dear Omaca69 We thank you for showing your interest in Luna2 studiotel. We are very excited to be a new addition to the SPG program, giving a fresh alternative for those who are used to other the Bali resorts as you mentioned. We are a perfect option for families, as our founder & designer had kids & families in mind when she designed the layout of the hotel and studios. Not only did she add touches of fun to the décor, but there are interconnecting studios and grand studios, with parents and kids alike being able to stretch out and relax. At this time, we are not participating in the SPG kids pass program, as we are brand new to SPG. However, we have kids menus available for dining in Orbit restaurant, by the pool, or in your studios. Likewise, there is a wide variety of options and activities for kids of all ages. We have an 25m outdoor lap pool, with daybeds & sun loungers, and our private cinema is always a family favourite. We have movies suitable for grown up’s, tweens, teens and children. Our in-house kids’ coordinator/nanny provides babysitting services, and a host of special activities including beach games, pool toys, water sports, crafts, and even cooking classes. We also provide temporary membership to Canggu Club, which has tennis courts, a water park, trampoline park and more. We are very pleased to see among TripAdvisor reviews that parents have been some of our biggest fans. One recent reviewer mentioned that his son has declared us “his favourite hotel in the world!”
1 次推薦
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Pool kami exclusive untuk tamu yang menginap di Luna2 saja. Namun, jika anda adalah teman dari seorang tamu di Luna2, anda dipersilahkan datang dan menggunakan fasilitas kolam kami.
0 次推薦
Dear Sam Thanks for your note and interest in Luna2 studiotel. The facilities at Luna2 studiotel – Orbit restaurant, Space rooftop bar, Pop! lounge bar, and Lunaplex cinema - are for our registered guests only. However, exceptions can be made for private parties and private viewings in Lunaplex. Feel free to contact me personally or our reservations team, +(62) 361 730 402, and we would be happy to answer all of your questions about staying at Luna2 studiotel or booking a private function. Kind regards from Bali Jessica Lee Cook Front Office Manager, Luna2
0 次推薦
往前往下
11
價位
US$120 - US$248 (根據標準客房的平均房價)
過去稱為
Luna2 Studiotel
地點
印尼峇里島庫塔區塞米雅客
房間數
14
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