Dear Meghan B, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment about breakfast and for finding our location to be convenient. However, we’re sorry we fell below your expectation regarding the the odor in the room which was unacceptable. We will address this concern. We take all reviews positive and negative very seriously, and your feedback will help us improve for our next guest or your next visit. Sincerely, Orlando A. Case Manager IHGService
Dear Kirbstersmom, We are glad to hear that you enjoyed your Saturday evening with us despite the fire alarm sounding at 3am. We hope that when you are back in the area visiting us up north that we can be your home away from home. Thank You for choosing to stay with us and also for your kind comments regarding our hotel staff and décor.
Dear duffey3700, Thank You for your feedback and choosing to stay with us. We know you have many options in the area and are glad you enjoyed our hotel accommodations. I will pass along your warm comments to our staff. We hope to see you again in the future and we will ensure that our sausage gravy is out and available during your entire visit.