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Extended Stay America - Princeton - West Windsor (普林斯頓)

95 則評論
排名第 14 (共 15 家) 的普林斯頓飯店
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旅客 (14)
客房與套房 (4)
餐飲 (1)
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免費停車
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允許攜帶寵物 (可帶狗/寵物)
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特惠方案:套裝優惠
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40建議開車
評分: 40 分 (共 100 分)
231 公里內的餐廳
11 公里內的景點
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95 則評論
14 張照片
1問與答
0 客房秘訣
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酒店超售了,所以把我預訂的房間給了其他人住,並因他們的姐妹酒店也客滿,於是無法提出任何解決方案。即便如此,他們還是從我的信用卡上直接收取了押金,而且兩周后這筆款項仍然高掛在我的信用卡賬單上。這家店實在太糟了,工作人員完全不知道怎麼解決問題。我向他們的經理投訴,並且在公司網站上也留了反饋,但至今沒有收到任何反饋。我不會再住任何ETA旗下的酒店了。
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來自 Extended Stay America - Princeton - West WindsorManager 00esa 的回應
已於 2018年7月10日 回應
Thank you for being our guest and for taking time to leave feedback. We apologize for the unpleasant experience. We are sorry our hotel was overbooked and unable to accommodate you. We offer no excuses for this mix-up, and we apologize for the inconvenience. If you are still in doubt regarding your charges, please contact our General Manager to further discuss this matter Thank you again for being our guest, and we hope you will consider giving us another chance to make a better impression in the future. Hotel Management
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我在這個地方呆了四個星期,因為我的家正在裝修。房間真噁心!很臟,有很多灰塵,床單和床墊上都是污漬。走廊的地毯看起來好像沒有被打掃過。房間鑰匙都打不開門。經理Alicia給了我所經歷過的最差的客戶服務。她解決不了什麼問題,還好幾次態度傲慢地閃爍其詞。我是一個付費的客人!!!!我不僅要忍受她那糟糕的態度,還要忍受房間里的冰箱漏水。她聲稱已經定了一個新的了,需要一個星期來更換。來換的時候,冰箱顯然不是新的,前面都有痕迹。糟糕的經理。梅因(Charmaine)小姐和夏奇拉小姐(Shakira )是最善良、最樂於助人的員工,非常的受歡迎。
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來自 Extended Stay America - Princeton - West WindsorManager 00esa 的回應
已於 2018年5月19日 回應
Gabrielle, please accept our sincere apologies for not living up to your expectations. Cleanliness is a top priority for all of our employees, and we do not take these issues lightly. We will address this matter with our housekeeping team in order to ensure changes are made immediately to solve these problems. We truly hope you will consider giving us another opportunity to serve you better in the future.   Sincerely, Hotel Management
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一進門就能感受到這家酒店裡的芬芳氣味,壁爐面積小,但服務專業,房間寬敞,環境寧靜。推薦到這家酒店入住。
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與 Extended Stay 合作收集的評論
來自 Extended Stay America - Princeton - West WindsorManager 00esa 的回應
已於 2018年2月13日 回應
Thank you for being our guest at Extended Stay America. We are delighted to know you were comfortable here and were impressed with the attentive service provided by our staff. We have shared your concern with our housekeeping team to ensure it never happens again. It was a pleasure having you here, and we look forward to hosting you again soon. Sincerely, Hotel Management
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在這個酒店有很美好的體驗,我喜歡酒店和這一片區,是如此的安靜,也喜歡那裡的友好的人,尤其是charmaine, tina和jae。他們很好,如果你叫他們,他們立刻就到,酒店的區域是安全的。
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來自 Extended Stay America - Princeton - West WindsorManager 00esa 的回應
已於 2018年1月14日 回應
Thank you for the positive review and for taking the time to recognize our hotel. We are delighted to know how much you enjoyed your time with us and the excellent service provided by our staff. We will be sure to share your compliments with the entire team, especially Charmaine, Tina & Jae. Thanks again for being our guest. We can't wait to welcome you back to Extended Stay America. Sincerely, Hotel Management
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我以前在這家酒店住過,這兒的員工一直都是那麼友好,非常樂意為我們服務。我和我妻子可以到附近的景點賞玩,周邊還有一些不錯的餐館,並且隨時可以回到舒適的房間里休息。我肯定會再次入住的!
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來自 Extended Stay America - Princeton - West WindsorManager 00esa 的回應
已於 2018年1月5日 回應
Avery, thank you once again for being our guest and for taking time to review your experience at Extended Stay America. It's so nice to read you & your family had a wonderful stay with us and found your room comfortable along with the exceptional service from our staff. We are also happy to read you enjoyed our convenient location. On behalf of everyone here, we invite you to stay with us again the next time you are in Princeton - West Windsor Sincerely, Hotel Management
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往前
相簿類別
所有照片旅客客房與套房餐飲
Institute for Advanced Study seen from bike trail on the grounds
Hello! You can take public transportation for it will take a little longer. From this hotel you would have to walk either north going towards Trader Joe's or walk south going towards Mercer Mall. It's a highway that run outside the hotel so am not a 100 percent if your allowed to do walk long the path. People do walk but am just not certain, you next to get on the other side of the highway which going south to get to Nassau Park Blvd. This where Walmart, Target, Best Buy numerous other stores are it's a mall and it right across the street(highway) from the hotel. In the mall on the side of Walmart there a bus stop which is New Jersey transit buses, this is where you will get on the #600 bus going towards PRINCETON FORRESTAL VILLAGE, you get to get off at the stop Princeton Junction on Vaughn drive! This stop will be the train station, there is Princeton University shuttle that leaves about every 5,10, 15 minutes am not sure of the exact time. You will the take shuttle which is a 5 minute ride to Princeton. Once you get off it's a 15 minute walk to the university, you go slight right on the road then for less than half a mile, take a right on Elm Drive and a right, take a left on Princeton University, take a right on Chapel drive, and then left on Princeton University. I hope everything works out great, you have a safe and wonderful travel. If it's to much take an Uber. Best!!
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往前往下
11
價位
US$75 - US$108 (根據標準客房的平均房價)
又稱為
extended stay america princetonextended stay princetonprinceton extended stay
地點
美國新澤西州普林斯頓
房間數
92
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