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Hyatt Place Reno Tahoe Airport (雷諾)

752 則評論
排名第 6 (共 64 家) 的雷諾飯店
旅客 (45)
客房與套房 (27)
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47建議開車
評分: 47 分 (共 100 分)
160.5 公里內的餐廳
20.5 公里內的景點
752 則評論
114 張照片
9問與答
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完全沒有任何抱怨的地方——有點偏離城市,但是是一家設施很好的新的酒店,房間很寬敞,床也大,工作人員很友好。對於這次的經歷很滿意,會毫不猶豫地推薦這裏。距離Tahoe也不遠。
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與 Hyatt Hotels 合作收集的評論
來自 Hyatt Place Reno Tahoe AirportGeneral Manager Chalmer D 的回應
已於 2015年8月5日 回應
Thank you so much for the great review of our Hotel. We know you have several choices when you need to stay in the Reno area and we certainly appreciate that you stayed with us! Your feedback is very important as it reinforces the hard, yet enjoyable work that our Associates put forth each and every day to insure a quality experience for all our Guests! It is our hope that we may be of service in the future. Sincerely, Chalmer Dillard General Manager
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離機場很近,乾淨的地面,友善的員工。但我不能原諒他們因為我帶了7磅的狗住一晚收了75美元!我和太太總共129美元,而我的寵物也要75美元,外加17美元的稅和雜費。在大床房沒有浴缸,淋浴頭有四種設置:2個不同的針孔噴頭和2個不同的強力噴頭,衝到身上都很痛,沒有輕一點的設置。我們入住時房間有霉味,但當空調開了一晚(伴隨噪音)后,霉味聞不到了。這個酒店對寵物很友好,但對寵物的主人不友好。
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來自 Hyatt Place Reno Tahoe AirportGeneral Manager Chalmer D 的回應
已於 2015年8月3日 回應
We do sincerely apologize for the less than satisfactory experience you had at our Hotel in regard to the pet fees. It is a Brand policy but we are always open to a reasonable discussion about the policy and our Team is empowered to make a decision that is Guest friendly if the situation warrants it. Additionally, I have asked our Housekeeping team to look into the odor issue in your room as this is certainly not the norm for our Hotel. Thank you for taking the time to let us know about this concern. We would sincerely appreciate the opportunity to be of service in the future. Please let us know if you ever need to stay again and we will do whatever is necessary to insure a pleasant experience. Sincerely, Chalmer Dillard General Manager
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這個酒店很乾凈和安靜,它臨近機場。床很舒適,房間住着很舒服。早餐比一般的酒店要好,24/7畫廊很好,食物很棒,我看到的唯一缺點就是為了通過複雜的交通路線,儘早到機場,我不得不坐出租車,他們的機場巴士在航班起飛前一個小時就離開了,如果你要託運行李,那時間就不夠。出租車花了5.5歐,加上小費一共十歐。所以把這個費用也算在內,你的總花費也還好。除了那個機場巴士問題,這酒店可得五顆星評價。
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與 Hyatt Hotels 合作收集的評論
來自 Hyatt Place Reno Tahoe AirportGeneral Manager Chalmer D 的回應
已於 2015年6月15日 回應
Thank you for taking the time to complete a review of our Hotel. We do sincerely appreciate the feedback and the kind words about our property. We do constantly monitor our Shuttle schedule and if we ever see that our Guests are consistently getting to the airport to late to get through Security we will certainly make adjustments. To date this has not been an issue with the majority of our guests but something we will continue to closely follow. It is our hope that we may be of service in the future. Sincerely, Chalmer Dillard General Manager
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我們為來自7個國家的22個家庭訂了好幾個房間。工作人員非常熱情,幫了很大的忙,房間也很舒適。靠近機場是酒店的最大優勢。酒店價格比我們在里諾住的酒店貴了點,但在周末,這個價格很有競爭力,甚至低於同行和賭場酒店。
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與 Hyatt Hotels 合作收集的評論
來自 Hyatt Place Reno Tahoe AirportGeneral Manager Chalmer D 的回應
已於 2015年6月2日 回應
Thank you very much for choosing our Hotel for your family event. We do know that you have many choices when visiting Northern Nevada and sincerely appreciate the fact that you all stayed with us! We do appreciate the kind words about our Team and hope that we may be of service again in the future. Regards, Chalmer Dillard General Manager
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我通常都是住在Huatt Place,當我在羅斯維爾的時候,要麼就是住在CA或者是San Antonio,TX。這個酒店的外觀很乾凈和安全。離雷諾機場的入口很近,但是讓人驚訝的是很安靜。我住在樓梯旁邊角落的房間。很大的淋浴。舒適的床。早餐一直都很棒。還有非常友好的員工。我們只在這裏住了三個晚上,因為家裡有人從UNR畢業了。很喜歡這家酒店,因為它離高速公路很近,而且很容易就能去UNR。很不錯並且很乾凈。
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來自 Hyatt Place Reno Tahoe AirportGeneral Manager Chalmer D 的回應
已於 2015年5月26日 回應
Thank you very much for taking the time to review our Hotel. We know that you have many choices when you choose to stay in Northern Nevada and we sincerely appreciate that you stayed with us. it is our goal to meet and exceed all our Guests expectations and we certainly hope that we achieved that with you. Please let us know if we can be of service in the future. Hopefully we will see you again soon! Regards, Chalmer Dillard General Manager
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所有照片旅客客房與套房餐飲游泳池與海灘商務中心與會議室
由管理階層提供的照片 ()Hyatt Place Reno Tahoe Airport
Newly remodeled Guestroom
由管理階層提供的照片 ()Hyatt Place Reno Tahoe Airport
Guest Room
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123456
How much a day for parking for 10 days?
If you are a guest at the Hyatt (Reno Airport) for those days the parking would be free as usual. If you are referring to park-and-fly, you'll have to contact the hotel.
-1 次推薦
Do you provide free shuttle to any casino?
IDK as I use this hotel as a pre-stay the night before taking off from the Reno airport.
0 次推薦
Can you clarify the pet fees. $75 per dog per night plus $100 cleaning fee?
It is my understanding based on reading their pet policy, that you can bring two dogs who weigh up to a total of 50 pounds for an additional $75 fee. I don’t see anything about a $100 cleaning fee, but I’d suggest calling the hotel to confirm.
0 次推薦
Yes our pool is heated and it is indoors. Pool hours are 6am to 10pm 7 days per week. Children must be supervised by an adult. Tools are available in the pool area.
0 次推薦
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Do you guys accommodate families? I'm talking 5 kids and we dont want to split into two rooms.
Hyatt Place Reno has rooms with two Queen beds and a Queen sized fold out sofa sleeper. A perfect room for families - and the breakfast is FREE (and delicious)!
0 次推薦
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往前往下
12
往前往下
11
價位
US$152 - US$237 (根據標準客房的平均房價)
又稱為
hyatt place reno tahoe airport hotel reno
地點
美國內華達州雷諾
房間數
126
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