Dear GrandTour24613759039, We apologize for the music from our nightclub. We normally have it open from Thursday through Saturday, but besides those three nights, it is fairly quiet in our hotel. Our hotel rooms were individually designed and so none of our rooms look the same. We are sorry that we did not meet your expectations. Please message us at frontdesk@oasisatgoldspike.com to let us know more details about your stay. We look forward to hearing from you.
Dear Shawna M., You are right. If you want to have fun and party in Vegas, Oasis at Gold Spike is the place to be! We have a restaurant onsite and a nightclub that is free to all our guests from Thursday through Saturday, with live music playing in the backyard and a DJ playing the hottest music inhouse. Plus, you will also enjoy our over-sized games and newly opened party bus located in the backyard of our hotel. We are also happy to hear you thought our staff was awesome and that you had a comfortable stay. Please come back and visit us again soon. Thank you for leaving us a review.
來自 黄金斯派克綠洲酒店Assistant General Manager MsPrincess 的回應
已於 2019年2月8日 回應
Dear Alyssa, We are happy to hear that we were very helpful during your stay and that you were blown away by our hospitality. We will be sure to pass along your compliments to Jeme. She is a star!
來自 黄金斯派克綠洲酒店Assistant General Manager MsPrincess 的回應
已於 2019年1月11日 回應
Dear ATaylor1186, We apologize for failing to meet your expectations of our hotel. If you are on a budget, our hotel offers rates that are very economical compared to a lot of the hotels in the area. We welcome all of our guest reviews because it helps us improve our services, so thank you for taking the time to leave us your feedback. We hope you will give us another try next time you are in the area.
來自 黄金斯派克綠洲酒店Assistant General Manager MsPrincess 的回應
已於 2018年12月16日 回應
Dear Relax27870680736, With everyone's safety and security in mind, we lock the front entrance to our lobby every night after 11pm. As for the dropped phone calls, our phone lines are working perfectly now and we shouldn't have any issues again soon. Please forgive us for the inconvenience you have experienced during your stay. We hope you will give us another chance to be of service to you again in the future.