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Kansas City Marriott Downtown (堪薩斯市)

1,312 則評論
排名第 40 (共 113 家) 的堪薩斯市飯店
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100非常適合散步
評分: 100 分 (共 100 分)
1040.5 公里內的餐廳
300.5 公里內的景點
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1,312 則評論
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今年的擊劍比賽設在堪薩斯城,我和兩個女兒入住在萬豪酒店,酒店分為兩棟樓,我們住在另一棟,起初入住的是樓層很低,房間破舊,進入房間后我和女兒不停的打噴嚏。我們嘗試着打電話換房間,因為我已經頭疼的非常厲害並且呼吸難受,便讓大女兒和前台溝通,好在前台有个中國的服務員,整個溝通非常順利,並預先帶我們看了房間確認我們滿意新的房間以後才離開。她很親切和真誠,而相比於之前在紐約入住時,遇到過同樣的問題,導致呼吸困難,女兒打了911急救才讓我順利脫險。這趟入住體驗,讓我對堪薩斯印象深刻,希望有機會再回來。
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來自 Kansas City Marriott DowntownManager Beth M 的回應
已於 2017年11月30日 回應
Thank you for your review. We would like to apologize again for the inconvenience you experienced with your first room. We have addressed your concerns with the appropriate hotel team. I am happy to hear that our Front Desk staff was able to assist you with a new room and that they ensured that you were happy with your accommodations. We look forward to your group in our hotel and we do hope to see you again in the future.
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我在城裡參加一個會議,在市中心的萬豪酒店住了三個晚上。我不是住在主塔上,而是在街對面的位置,位置很好。房間很大,很安靜,很舒服。客房服務很好!雖然我沒有尋求幫助,但我確實很難連接到免費的wifi。房間里的冰箱運行良好。這是位於街對面的會議中心的一個很好的位置。他們甚至有一個地下通道連接到會議中心,在下雨的時候很好。非常接近許多大型餐館——Power & Light District.。這是一個極好的選擇。我肯定會再來的。
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來自 Kansas City Marriott DowntownManager Beth M 的回應
已於 2017年7月21日 回應
Thank you for your comments regarding your recent stay. We are delighted to hear that you found the location of our hotel very convenient to the Convention Center and local attractions. I am pleased that you enjoyed your accommodations and the amenities that we offer. I would like to apologize for the inconvenience you experienced with the internet. We will ensure that it is working properly moving forward. We look forward to seeing you again in the future.
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這是堪薩斯州市中心一家不怎麼樣的萬豪酒店。如果你想在附近住,不要選擇到Muehlebach大廈的房間。這裏的一切都過時了,沒有遊泳池。上午10點大廳就不提供報紙了,其他酒店下午兩點還有。碎冰機和吹風機老得讓我震驚,還有其他東西很破舊。我真的認為這是我給出的第一個真正糟糕的評價。收費過高,令人失望。
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來自 Kansas City Marriott DowntownManager Beth M 的回應
已於 2017年6月29日 回應
Thank you for taking the time to send your feedback regarding your recent stay. We strive for 100% guest satisfaction and I am sorry that we failed you on that. We do operate our hotel with two guest room towers. The rooms in both towers are the same. We started our guest room renovation and currently have four floors out of service. All of the furnishings, carpet, vinyl are being replaced. The bathrooms and closet are being remodeled as well as many more upgrades that will be added to the room. We are very excited for the new look our guest rooms will have. I would like to apologize for the inconvenience you experienced with not having a newspaper available in the Muehlebach tower and with the ice machine being broken. I do hope that you are okay from the situation with the hairdryer. I can assure you that this is not the norm and it is not being taken lightly. We have shared all of your feedback with the appropriate hotel teams to ensure that we have made corrections moving forward. I do hope that you will give our hotel another chance and see our newly renovated rooms when the floors come back in service.
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我參加了一個商務會議,選擇了在萬豪酒店過夜。酒店非常漂亮,房間也很大。酒店的床是我睡過的最舒服的床之一。真希望我能找到辦法把它帶回家!酒店員工非常友好和專業。這家酒店位於中心地帶,附近有許多餐館。
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來自 Kansas City Marriott DowntownManager Beth M 的回應
已於 2017年6月2日 回應
Thank you for your review. We are happy to hear that you enjoyed our spacious rooms and the comfort of the bed. I am pleased that our staff were professional and assisted you with anything you may have needed. We are very close to many local attractions and I am glad that you found them convenient to the hotel. We hope to see you again in the future.
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這些評論是機器翻譯,原文為英文。 是否顯示機器翻譯?
我參加了堪薩斯城的一次會議,並對所說的萬豪酒店說。現在我現在是白金精英會員並期待一些事情。嗯,這家酒店真的很舊,很需要翻新(這不是我2週前在西棕櫚灘萬豪酒店說的那樣嗎???) 非常漂亮的休息室。很棒的早餐。 然後我巧妙地發現酒店的第二部分是由天橋連接而且經過全面翻修。 2晚後搬到那裡。好多了,即使離得更遠!為什麼沒有人在辦理登機手續時告訴我?太糟糕了。好吧,我想你在入住前就有了選擇!
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來自 Kansas City Marriott DowntownManager Beth M 的回應
已於 2018年10月8日 回應
Thank you for taking the time to send your comments regarding your recent stay. We do operate the hotel with two towers and we are currently renovating our guest rooms. We have completed the Muehlebach tower and we are very excited for the new look. I will share your comments to the appropriate hotel team to ensure that we are providing options for our guests at check in. I am delighted that you enjoyed the Concierge Lounge and the great breakfast that was provided. We appreciate your loyalty to Marriott hotels and we hope to see you again in the future, when your travels bring you back to the Kansas City area.
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Does this hotel offer any room with a Balcony?
Not that I know of.
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Do you have wheelchairs available for guests to use for the duration of their stay?
We have wheelchairs for emergency use only. Our Loss Prevention Department can assist guests from one location to another in the hotel if needed. We can advise of some local businesses who rent wheelchairs for longer periods of time and they will bring them to the hotel upon your arrival day if you choose to rent.
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I would definitely call the hotel. They were pretty much unresponsive to getting me in a better room.
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Is breakfast included?
No, but the restaurant in the hotel has an excellent breakfast buffet.
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Does this hotel offer a shuttle to arrowhead stadium
Not sure. I recommend calling the hotel bell stand directly
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價位
US$187 - US$357 (根據標準客房的平均房價)
又稱為
kansas city marriott downtown hotel kansas citymarriott kansas city
地點
美國密蘇里州堪薩斯市
房間數
983
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