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特拉弗斯城希爾頓恒庭飯店
Hampton Inn Traverse City

896 則評論
排名第 23 (共 40 家) 的特拉弗斯城飯店
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提供上網服務的商務中心
有健身房的健身中心
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43建議開車
評分: 43 分 (共 100 分)
110.5 公里內的餐廳
20.5 公里內的景點
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896 則評論
313 張照片
10問與答
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房間和你在紐約的房間一樣小。沒有冰箱和微波爐。第一個房間一股煙味。在第二個房間里,廁所里有尿。當我們旅行時,我們選擇住在希爾頓酒店,是因為他們通常是相當可靠的。這家酒店非常令人失望,這是我第一次給差評。
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來自 特拉弗斯城希爾頓恒庭飯店General Manager Tara N 的回應
已於 2017年8月11日 回應
Thank you for taking the time to respond, I apologize that there were issues with your room upon arrival, our hotel was built in the 1980's so the rooms are smaller than the newer Hampton Inn's. We will be under going a remodel in the winter and hopefully we will have the refrigerators and microwaves in the rooms, however we do have some upon request, again I am truly sorry for the issues that you had and will be addressing them with the housekeeping staff.
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我們在很多漢普頓酒店都住過,這裏和大多數的質量不一樣。小房間沒有冰箱也沒有微波爐。一晚上差不多200塊,很不划算。我不會再來這家酒店了·。工作人員很好。
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與 Hampton 合作收集的評論
來自 特拉弗斯城希爾頓恒庭飯店General Manager Tara N 的回應
已於 2017年7月23日 回應
Thank you for your candid feedback, I apologize if you feel that we were not up to Hilton standards. Our hotel was built in the 1980's so our rooms are smaller than newer Hampton's, we do have refrigerators and microwaves upon request and next winter we will be under full renovation so we will have more amenities. Again thank you for your stay and we hope to see you again in the future.
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這些評論是機器翻譯,原文為英文。 是否顯示機器翻譯?
酒店對面有一個很可愛的海灘上安大略湖。 非常漂亮的房間和設施。 工作人員非常友好和樂於助人! 當我們到達的時候在前臺的一個年輕人(不知道他的名字)幫我們找了個餐廳和活動。
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與 Hampton 合作收集的評論
來自 特拉弗斯城希爾頓恒庭飯店Front Office Manager 610brandong 的回應
已於 2017年8月3日 回應
Thank you so very much for taking the time to leave us such a positive review, we really appreciate it. We are so pleased to hear our staff took good care of you while you were our guest. Our views of the lake are quite spectacular and Traverse City has so much to offer in terms of things to do and places to eat. We hope to see you again soon in our beautiful town and hopefully at our hotel. Have a great day.
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。 考慮到這是爲數不多的漢普頓酒店剩下的還有房間裏沒有冰箱也沒有微波爐。 他們也是太貪婪夠買報紙掩蓋其入住率。 補充食物的早餐時好時壞 - 夏天的入住率,他們應該有更多比一位。 但是,爲什麼期望服務相一致的掠奪性定價度假村? 在這裏你不會得到它!
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來自 特拉弗斯城希爾頓恒庭飯店Manager France F 的回應
已於 2017年7月31日 回應
First of all, thank you for your candid feedback of your stay with us. I appreciate you selecting our hotel. I do understand that you were disappointed with some issues at our hotel and more specifically not having a refrigerator and not being able to obtaining a ‘USA Today” newspaper. Our rooms do not come with refrigerator with the exception of three (3) rooms. The type of room you booked was not that type of room. We do have several portable refrigerators that we give to guest on a first come first serve basis. If a portable refrigerator is not available we will also let you use an employee refrigerator, we offer this to all guests. The items will be wrapped in plastic and tape shut with you name and room number. Also, in regards to the newspaper we do our best to order the correct weekend amount based on occupancy. I apologize if during your stay we were not up to Hampton's excellent standard of service. Thank you for your time and I hope that you will allow us another opportunity to serve you in the near future
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因爲聽說去,這是在盡頭。 這是一箇舊式風格的建築。 房間裏的傢俱很舊了。 電梯地板很髒。 廁所在隨機時間開始運行。 好的方面,工作人員很好。 這裏的早餐是我在任何其他的hampton相同。 這家酒店的位置是最好的場所。 酒店對面就是馬路就是海灘。 現在這條路穿過繁忙的所以並不是個好主意。 但有一個步行橋大約1/4密爾的那條路上。
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來自 特拉弗斯城希爾頓恒庭飯店General Manager Tara N 的回應
已於 2017年7月27日 回應
Thank you for your recent feedback, Yes we were built in the 1980's so we are an older hotel which are rooms are smaller as well. We will be under full renovation next winter and I hope that you come back and give us another chance. Again my sincere apologies for the issues that you had during your stay.
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往前
相簿類別
所有照片旅客客房與套房游泳池與海灘餐飲商務中心與會議室
特別由 TripAdvisor 委託拍攝的專業照片特拉弗斯城希爾頓恒庭飯店
The Two Queen Beds at the Hampton Inn Traverse City
特別由 TripAdvisor 委託拍攝的專業照片特拉弗斯城希爾頓恒庭飯店
The One King Bed Study with Sofabed at the Hampton Inn Traverse City
Carpet ripping from seam
Mildew-stained shower
Shower door totally off its track and swinging into shower stall
往前
do you have 24 hour airport shuttle service
I am sorry we do not have shuttle service
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Do you offer a shuttle to downtown? How many suite rooms do you have? I am a diamond member and hoping for an upgrade if we stay there. I realize that is an unknown until the day of check in.
I do apologize we do not have shuttle service, and we have 3 larger king rooms with microwave and refrigerator
0 次推薦
Hello, I am a well traveled HHonors member (Gold and some years Diamond). I have a room Booked for this Friday do they often offer upgrades? Thanks. Mike
yes we do offer upgrades if we have them available, if you need anything else please let me know and have a wonderful day. Tara
1 次推薦
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any Jacuzzi rooms?
I am sorry we do not have any Jacuzzi rooms, We do have the indoor pool and hot tub.
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Is it possible to get a microwave and mini-fridge in our two bed queen room? Does it cost extra?
Thank you for your interest in the Hampton Inn, we do have a few refrigerators and microwaves and they are on a first come first serve basis, and they are at no extra charge, if you do make a reservation please request to have one and we will put you on our list for that day you arrive. If you have nay other questions please let me know and have a wonderful day.
0 次推薦
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往前
12
往前往下
11
價位
US$93 - US$135 (根據標準客房的平均房價)
又稱為
hampton inn traverse city hotel traverse citytraverse city hampton inn
地點
美國密西根州特拉弗斯城
房間數
124
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