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東卡拉馬祖紅屋頂飯店 (卡拉馬祖縣)
Red Roof Inn Kalamazoo East - Expo Center

146 則評論
排名第 19 (共 33 家) 的卡拉馬祖縣飯店
旅客 (63)
客房與套房 (46)
家庭與遊樂區 (1)
關於
地點
清潔與衛生
服務
划算度
物業設施
免費停車
免費高速上網 (WiFi)
允許攜帶寵物 (可帶狗/寵物)
殘障通行設施
禁菸飯店
客房特色
禁菸房
空調設施
不可不知
飯店風格
預算
商務
飯店星級
146 則評論
95 張照片
2問與答
0 客房秘訣
旅客評等
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  • 中文 (繁體)
這家酒店不符合紅屋頂(或任何其他連鎖汽車旅館)的標準。房間不幹凈,看起來很破舊。紅屋頂應該取消它的授權,保護自己的聲譽。
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這些評論是機器翻譯,原文為英文。 是否顯示機器翻譯?
我們在這裏住了兩個晚上在kzoo聽了一場音樂會,我們很滿意我們的房間。 工作人員都非常迷人和熱心。 房間很舒適很好的熱水淋浴和一個配備了現代化的設施。 房間裏的咖啡機和冰箱,有新鮮的熱咖啡在大堂,太。 周邊是工業園區在這個地區的其他酒店和餐館。 丹尼,船員和漢堡王都在步行距離內。 我甚至還能走到路邊的很甜面圈銑削。 一些不好的評論讓我猶豫要不要住在這裏,但一切都很好。 我一直都在看評論認爲這是一個人住在一個紅色屋頂的希爾頓酒店,你真的不能對兩者進行比較。 這是一篇由一個"屋頂"顧客說這是一個完美的紅屋頂旅館。 性價比很高。
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來自 東卡拉馬祖紅屋頂飯店Guest Relations Manager Raj P 的回應
已於 2017年8月11日 回應
Dear Ms. Jane P., We appreciate you taking the time to leave feedback on your most recent experience with us at Red Roof Inn Kalamazoo East. We are so pleased that we have become a tradition in your travels both coming and going. Our most important task is to keep guest's like you returning to our Inn for years to come, while keeping them happy and comfortable during their stay with us. We look forward to your next stay with us and wish you the best until then. Sincerely, Raj Patel Guest Relations Manager Red Roof Inn - Kalamazoo East
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預訂了2晚。 把我們的行李放在房間裏,打開空調和開車來到了一個當地的景點。 當我們回到我們的房間,一個很差的房間裏有發黴的味道。 我們很快就知道這氣味是來自空調。 房間很暗,所以我們打開百葉窗的完全實現更好的照明。 然後我們還注意到在牀上牀罩最近的窗口有多沉重的污漬。 由於這些條件,我們要求退款但是被告知一個夜班的員工提出這個要求的是我們只能明天管理。 我們聯繫了值班的員工一天也確實收到以下1街全額退款。 在這同一家酒店的牀上用品的照片貼在這裏的客人tripadvisor上,顯示的是那些我們遇到類似情況。
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來自 東卡拉馬祖紅屋頂飯店General Manager Raj P 的回應
已於 2017年8月12日 回應
Dear Guest, Thank you for taking the time to leave feedback on your stay at Red Roof Inn Kalamazoo East. We apologize for the cleanliness of your room, and want you to know that we are working very hard at correcting this. We have started sending our comforters out for dry cleaning versus washing them here at our property as we did not have all the tools needed to properly treat stains. We also have deep cleaners working on the rooms to correct anything that may have gotten behind in the rooms. We are so sorry that this was not done before your stay, and wanted you to know that it is reviews like yours that tells us how we are doing and where we need to improve and we greatly appreciate this. We do hope in the future if you need to stop over in Kalamazoo for any reason that you may stay with us again. Sincerely, Amish P Guest Relations Manager Red Roof Inn - Kalamazoo East
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需要有人去那裏並將其清除。 如果我早知道我現在知道的話我們會去別的地方。 牀罩被撕破了。 馬桶座圈鬆了。 我就不敢光着腳走在地板上。 很高興我有拖鞋。
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來自 東卡拉馬祖紅屋頂飯店Guest Relations Manager Naomi L 的回應
已於 2017年5月17日 回應
Dear Theresa C, We want to thank you for your business and taking the time to leave feedback on your most recent stay with us at Red Roof Inn Kalamazoo East. We send our sincerest apologies for the experience that you had with us and want to let you know that we take reports of this nature very seriously. We have issued a check for the full amount of your stay for the experience you have had with us and want to let you know that we can not apologize enough for this incident. We have a very strict protocol in place for issues such as this and have taken care of this matter quickly and thoroughly as we do not want another guest to have this experience during their stay. We also want you to know that we appreciate you bringing the condition of your room to our attention, we have not only met with our housekeeping team to correct these cleaning issues, but we have also brought extra help in specifically to help deep clean the rooms and fix these cleaning issues, we also have increased the number of room inspections and the extent of the inspection to help prevent things being missed in the room during cleaning after each stay. We do hope that you may give us a chance in the future to show you the changes we have made and how serious we take our guests review and correct the issues reported right away. Sincerely, Naomi Luttrell Guest Relations Manager Red Roof Inn - Kalamazoo East
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超值不豪華,但是很合適。 我們感覺這是一個老的兇險和城裏的。 房間不豪華但很乾淨。 我們想要的是兩張大號牀但是他們根本就沒有這個本來會更舒適。 Leslie在前臺(夜班)很棒! 她和微笑歡迎讓我們低於最佳旅行最棒的一個。
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來自 東卡拉馬祖紅屋頂飯店Guest Relations Manager Naomi L 的回應
已於 2017年4月4日 回應
Dear Jerry R, Thank you so much for taking the time to leave feedback on your stay with us at Red Roof Inn Kalamazoo East. We will definitely tell Leslie how much you appreciated her help during your check-in with us. We are so sorry to read that we did not have the room available that you wanted, and do hope that this will not discourage you from staying with us in the future. Please feel free the next time you have to travel to the Kalamazoo area to call us and find out what we have available at the time of your travels. Sincerely, Naomi Luttrell Guest Relations Manager Red Roof Inn - Kalamazoo East
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所有照片旅客客房與套房家庭與遊樂區
由管理階層提供的照片 ()東卡拉馬祖紅屋頂飯店
ADA Superior King
Nice desk area
Comfortable king bed
Mini fridge and microwave with flat screen TV
Bathroom
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12345610
Do you have a pool?
Sorry!!! we have no pool at this location
1 次推薦
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Is there any charge for pets?
No charge, but do you like fleas? Cause there are plenty of those in the room - no extra charge either!
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往前往下
11
價位
US$52 - US$87 (根據標準客房的平均房價)
又稱為
red roof inn kalamazookalamazoo red roof inn
地點
美國密西根州卡拉馬祖縣
房間數
74
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