Hello Robert, Thank you for allowing us to make your birthday celebration one to remember! We hate when you have to leave as well but are glad that, during each of your visits, you’ve enjoyed the same level of hospitality that keeps you coming back. It is an honor to be your go-to Fort Lauderdale resort and we look forward to welcoming you again soon. Sincerely, Rabie Elmtioui Director of Operations
Hello Hope, Thank you for your rave remarks! Andy, Jissela and the rest of our team are humbled by your feedback and want you to know that it was our pleasure to make your beachfront getaway special. We look forward to exceeding your expectations during your next adventure in the area. Sincerely, Rabie Elmtioui Director of Operations
Bradley, many thanks for taking the time to share your feedback. On behalf of our team, we’d like to apologize for the inconveniences that took place during your stay. We are working to improve the quality of our on-site amenities and do hope to welcome you back for a more enjoyable experience. Best, John Allan General Manager
Thank you for providing us with this feedback. We would like to apologize for the delay in getting into your suite. We like to ensure our suites are pre-checked by a supervisor prior to our guest’s arrival. However, we are glad one of our front desk team members were able to upgrade your suite for your stay. We hope to welcome you back again in the future. Best, John Allan General Manager