來自 哈特福曼徹斯特貝蒙特套房飯店Guest Relations Manager Simon H 的回應
已於 2017年5月18日 回應
Dear 865nicholasf We are thankful for your awesome comment and great details of your experience with us. We are happy to hear that you enjoyed our hospitality and compliment to our breakfast. We enjoyed having you here, and hope that you will come and stay again next time traveling through!
來自 哈特福曼徹斯特貝蒙特套房飯店Guest Relations Manager Simon H 的回應
已於 2017年5月1日 回應
Dear JAYBIRD1943, We are excited to learn of your five star experience and wonderful to hear of the great impression we made with our amenities and services. Thank you for taking the time to share this five star experience with our management, staff, and future guests. We look forward to serving you again!
來自 哈特福曼徹斯特貝蒙特套房飯店Guest Relations Manager Simon H 的回應
已於 2017年3月22日 回應
Dear delores144, Thank you for taking the time to share your feedback and to acknowledge the efforts of our hardworking staff to be as accommodating, helpful and welcoming as possible. It is rewarding to hear that we have succeeded in making you feel at home and that you experienced no difficulties with our services or amenities. We can't begin to tell you how much we appreciate your five star review, and we can't wait to serve you again!
來自 哈特福曼徹斯特貝蒙特套房飯店Guest Relations Manager Simon H 的回應
已於 2017年3月13日 回應
Dear K192LLjillb, It is wonderful to hear that you enjoyed your stay and that you have rated our hospitality and accommodations so highly! We also appreciate your feedback regarding the heating system as this will help us to continue to improve upon the guest experience. We will address the maintenance task right away for the benefit of our future guests, which hopefully will include yourself.
來自 哈特福曼徹斯特貝蒙特套房飯店Guest Relations Manager Simon H 的回應
已於 2017年2月20日 回應
Dear goddessofcake, Our ultimate ambition is to provide a five star experience, and we are thrilled to learn that we have succeeded. We are excited to share this wonderful review with our hardworking staff, and we thank you for giving us this opportunity to congratulate them on a job well done. We would love to have you back and we do hope to see you again soon. Thank you so much for your business and have great day ahead.
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