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SpringHill Suites Valencia (聖克拉麗塔)

3 則評論
排名第 19 (共 19 家) 的聖克拉麗塔飯店
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27505 Wayne Mills Pl Valencia, 聖克拉麗塔, CA
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旅客 (5)
客房與套房 (19)
餐飲 (6)

關於

聖克拉麗塔排名第 19 (共 19 名) 的飯店
地點
清潔與衛生
服務
物業設施
免費停車
免費高速上網 (WiFi)
游泳池
有健身房的健身中心
酒吧/酒廊
登山健行
飛鏢
提供上網服務的商務中心
停車庫
室外游泳池
圍欄游泳池
提供早餐
自助式早餐
露台
桌遊/拼圖
宴會廳
會議室
戶外火爐
24 小時服務櫃台
烘衣機
乾洗服務
自助式洗衣
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客房特色
無過敏原客房
遮光窗簾
空調設施
書桌
沙發
咖啡壺/茶壺
平板電視
免費衛浴用品
電話
衣櫃/壁櫥
熨斗
喚醒服務/鬧鐘
小廚房
廣播
吹風機
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客房類型
山景
城市景觀
游泳池景觀
禁菸客房
套房

位置

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64還算適合散步
評分: 64 分 (共 100 分)
101 公里內的餐廳
21 公里內的景點
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3 則評論0 個問與答0 客房秘訣
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Scott M 發表了一則評論,2021年8月
加州西好萊塢75 篇投稿70 人推薦
+1
I was hopeful with the Marriott brand that this would be a safe bet. This hotel was still under construction with items in their parking garage. I was okay with that but there was an overall lack of cleanliness. The lobby bathroom had a large puddle of something, trash cans were overflowing and my room was not clean (see the pictures). The most frustrating situation was that I was there for work and the internet was not working. I called the front desk and they told me I needed to call their IT 800 number. What?! I called the number and they told me I needed to call the front desk. After all the back and forth, I just gave up. Definitely not worth what I paid.
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住宿日期: 2021年6月
地點
清潔與衛生
服務
旅程類型: 商務旅行
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來自 SpringHill Suites ValenciaGeneral Manager Residence INN Marriott 的回應
已於 2021年8月16日 回應
Thank you for bringing this to our attention! We are a brand new hotel (built this year 2021) and opened up in May. Yes we did have some remaining carpeting materials in our garage. We tried to keep this out of guests way during our first month of opening. This has since been removed. We do have 3 different options for wi-fi available (guest rooms or public space) depending on your location in the building. We also have the option for guests to upgrade to the highest speed available for $4.95. We are sorry this was an issue during your stay. We assure you these issues have been resolved. It was a challenging time for hotels to open during a pandemic, so we apologize for the problems you encountered. We hope you will give us another try the next time you visit the area.
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Mai G 發表了一則評論,2021年7月
1 篇投稿
I used to work in the hotel industry, and I’ve never heard of customers being treated the way we were tonight. We booked a 2 night stay, and our friends booked a 3 night stay so that we could go to Magic Mountain together. I checked in online (as requested via an automated email they sent) and waited for them to text me to let me know our room was ready. 4pm rolls around and they still haven’t texted to let us know about our room. I finally call the hotel and they say they’re overbooked due to a swim meet and they’re trying to book me at another hotel. After several calls they booked us at an Extended Stay 17 miles away for just one night. I would also like to add that the Extended Stay is valued at $182/night vs. $250 night for Springhill. So not only did Marriott bump us, that booked us at a terrible hotel for 1 night without options for the following night. I can’t believe they treat customers this way. This was the first time we were going to try Springhill and will never book again.
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住宿日期: 2021年7月旅程類型: 家庭旅行
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來自 SpringHill Suites ValenciaGeneral Manager Residence INN Marriott 的回應
已於 2021年8月13日 回應
We appreciate your feedback, thank you for taking the time. Unfortunately during these dates the entire city was completely sold out. We are so sorry we were not able to accommodate all of the rooms in your group. We understood the desire to stay together and tried to find an alternative solution. We hope you'll give us another try next time you visit Santa Clarita. So sorry we were sold out this time!
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Ann H 發表了一則評論,2021年6月
1 篇投稿
With 2 Queens, and a Trundle Bed/Sofa, we thought it would work for our family of six. NO! The design is terrible for anyone except a Couple. The bathroom door is a huge piece of framed translucent glass, and you can see the shape of the person in the bathroom undressing! The bathroom door has no lock!! It slides, and when it goes past the baseboard, it angles out, leaving a gap for more lack-of-privacy. The bathroom has a shower, but no bathtub, which families need for babies and young children. The television faces nothing. You can't see it from the queen beds, nor from the Trundle/Sofa. The "kitchen" has no sink, but has a microwave and a tiny cubicle-shaped refrigerator. The power is off, unless you keep your key-card in a slot. Yeah, that means you return after a fun day at Magic Mountain to find the Air Conditioner has been off for hours, and no power to the tiny refrigerator. The hotel is brand new (still under construction, actually), so it was clean and pretty, and the staff did the best they could during post-covid labor shortages. However, a hotel room meant to sleep 6 should have an actual bathroom door (with a lock), a refrig larger than the tiniest one available, and a TV that you can actually view. This is an overall Springhill Suites design problem, not a problem with this particular hotel.
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住宿日期: 2021年6月
地點
清潔與衛生
服務
房間建議: Pick a different hotel if you have a family
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來自 SpringHill Suites ValenciaGeneral Manager Residence INN Marriott 的回應
已於 2021年8月13日 回應
Thank you for your feedback. We will share your input with our design team.
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SpringHill Suites Valencia 常見問題
SpringHill Suites Valencia 附近有哪些熱門景點?
鄰近景點包括Six Flags Hurricane Harbor (0.4 英里) 和J R's Comedy Club (0.3 英里)。
SpringHill Suites Valencia 的幾種物業設施有哪些?
其中部分較熱門設施包括免費無線網路、游泳池和酒吧。
SpringHill Suites Valencia 有哪些客房設施?
熱門客房設施包括小廚房、空調設施和平板電視。
SpringHill Suites Valencia 提供哪些餐飲選擇?
顧客於住宿期間可享用酒吧和早餐。
SpringHill Suites Valencia 是否提供停車服務?
是,顧客可以使用免費停車和停車庫。
SpringHill Suites Valencia 附近的幾間餐廳有哪些?
交通位置便利的餐廳包括 Azul Tequila Mexican Grill & Bar、Red Lobster 和 Denny's。
SpringHill Suites Valencia 是否提供健身的選擇?
是,顧客在住宿期間可使用游泳池和健身中心。
SpringHill Suites Valencia 是否提供任何清潔服務?
是,為顧客提供乾洗服務和自助式洗衣服務。
SpringHill Suites Valencia 是否提供任何商務服務?
是,提供便利的商務中心、會議室和宴會廳。
SpringHill Suites Valencia附近是否有任何歷史景點?
許多旅客都喜歡造訪William S. Hart Museum & Ranch (7.5 英里)。
SpringHill Suites Valencia 是否有任何絕佳景觀?
是,顧客通常很喜歡這裡的城市景觀。