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聖荷西機場萬豪春丘飯店
SpringHill Suites San Jose Airport

139 則評論
排名第 25 (共 76 家) 的聖荷西飯店
旅客 (48)
客房與套房 (35)
餐飲 (9)
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清潔與衛生
服務
划算度
物業設施
游泳池
接駁車服務
殘障通行設施
餐廳
酒吧/Lounge吧
機場接送
公用無線網路
免費高速上網 (WiFi)
含早餐
會議室
提供上網服務的商務中心
有健身房的健身中心
洗衣服務
宴會廳
精通多國語言服務人員
自助式洗衣服務
會議設施
禁菸飯店
室外游泳池
允許攜帶寵物 (可帶狗/寵物)
乾洗服務
高爾夫球場
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客房特色
套房
禁菸房
空調設施
家庭房
無障礙客房
客房內冰箱
微波爐
不可不知
飯店風格
中價位
時尚風格
飯店星級
位置
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51還算適合散步
評分: 51 分 (共 100 分)
880.5 公里內的餐廳
30.5 公里內的景點
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139 則評論
116 張照片
6問與答
0 客房秘訣
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顯示提及以下關鍵字的評論
在我的一次商務旅行中,我在這裏住了8個晚上。房間很大,床很好。非常乾淨的旅館。唯一能讓我想到的是每天都一樣的早餐,但這在美國很常見。位置不錯,離市中心不遠(乘車10分鐘)。
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來自 聖荷西機場萬豪春丘飯店General Manager Brian M 的回應
已於 2017年11月21日 回應
Dan-Mihai S, Thank you for sharing your experience at the Residence Inn San Jose Airport through your review on TripAdvisor. As a valued customer, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service. I will share your thoughts about our breakfast with our F&B leadership. Thank you again for your time and come visit us again soon! Cheers,
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從我進入大樓的那一刻起,我就得到了很好的照顧。坐在前台的沃利斯微笑着向我打招呼,並及時地給我看了一下。在處理完文書工作后,沃利從桌子後面走出來,把房間鑰匙交給我,然後把我送進電梯,當門打開時,我伸手按下了我的樓層按鈕。當我把行李丟在房間里后,我去機場把我的車停了下來,這名穿梭巴士司機準時而禮貌,甚至還推薦了離酒店很近的意大利餐廳。巧合的是,他是我早上去機場的班車司機。總之,這是我最好的酒店體驗之一!
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來自 聖荷西機場萬豪春丘飯店General Manager Brian M 的回應
已於 2017年10月9日 回應
Dear TockJ, Thank you for sharing your experience at the SpringHill Suites San Jose Airport through this review. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued customer/Marriott Rewards Silver member, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you for staying at the SpringHill Suites San Jose Airport and we hope you choose to stay with us again whenever your travel needs bring you back to San Jose. Sincerely,
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開始把我放在一個聞起來有煙味的房間。在早晨的時候,我叫了一小包咖啡,在房間里唯一的咖啡是不含咖啡因的咖啡,這是無用的,結果沒有人來,給前台打電話採取進一步行動,但我告訴他們我將會下樓去買咖啡。服務員把淋浴頭朝外,所以當我打開淋浴時噴了滿地。
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來自 聖荷西機場萬豪春丘飯店General Manager Brian M 的回應
已於 2017年9月19日 回應
Dear pmbee, Thank you for taking the time to complete this review in regards to your recent stay at the Residence Inn San Jose Airport. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the initial housekeeping refill of coffee, lack of follow up from the front desk regarding your request for coffee and the position you found the shower head upon entry. I have shared your feedback with the department managers to ensure that this was an isolated issue that is corrected moving forward. Upholding our commitment to provide a memorable experience with exceptional service, we hope to have an opportunity to better your experience with us whenever your travels bring you back to San Jose. Sincerely,
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利-很棒的員工,非常舒適的酒店,超級柔軟的床單,餐廳寬闊(並不是所有斯普林希爾都提供),寬敞、舒適的房間,免費酒店穿梭巴士,冰箱在房間,步行到達餐館,330美元公司利率。好悲傷!如果我能在合理的範圍內獲得公司利率,這將是我的首選酒店。
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來自 聖荷西機場萬豪春丘飯店General Manager Brian M 的回應
已於 2017年9月26日 回應
Dear 150hotelnightsayear, Thank you for sharing your experience at the Residence Inn San Jose Airport through the Guest Satisfaction Survey. As a valued customer, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. I also appreciate your comments about the rate you paid. We do offer corporate rates to high producing company's within the marketplace. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon! Sincerely,
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第一次住在這裏。會再來住。喜歡房間的布局。套房的風格讓人感覺很寬敞。浴室是分開的。廁所和水槽在一個地方。浴缸和巨大的盥洗台在另一個地方。和他人一起旅行時,這樣會很好。有酥餅,這樣很好。房間里的地毯弄髒了。看來像是有人要弄爆炸了。應該清洗或者更換這一塊。總的來說很好,去機場很方便。雖然一晚要300多美元有點貴。
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來自 聖荷西機場萬豪春丘飯店General Manager Brian M 的回應
已於 2017年9月26日 回應
Dear Karen S, Thank you for sharing your experience at the Residence Inn San Jose Airport through the Guest Satisfaction Survey. As a valued customer, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Also thanks for sharing your comments about the room carpet. I will share them with our housekeeping team. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon! Sincerely,
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往前
相簿類別
所有照片旅客客房與套房餐飲游泳池與海灘商務中心與會議室
Shower door mold
Cigarette burn on sofa
is there a shuttle to the airport or FROM the airport?
Hi Nabeen, Happy Holidays and we look forward to having you stay with us! We have complimentary shuttle service to/from San Jose International Airport. Just give us a call at (408) 650-0590 and we will be right there!
0 次推薦
is there a shuttle to the airport
Yeah they have a shuttle that can pick you up or take you to the airport
0 次推薦
Is the two queen and sofa bed room large enough for two adults and two teenagers? Is there room enough to walk around in the room?
I wouldn't say it was spacious, but I think you guys would be fine. In the area of the sofa bed, there are 2 tables, that I put in the walk-in closet (yes, there is a walk-in closet) and that seemed to give it more space. We had 2 adult and 3 kids (11yrs and under and it was good.
1 次推薦
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We have already booked a room and would like to know what the best way is to get down to Pier 30 so we can catch a tour to Alcatraz? We are a family of 6 and would like to catch the night tour. We will have a car rented, but it appears that parking is very difficult and limited. Is there a better option for us? Does the hotel provide any transportation, aside from airport transfers? Thanks!
I personally have not used this, but you can consider using Parking Panda to prebook a parking space. Beware, a Yelp reviewer said that there is no cash refund if you cancel. Refund is in the form of parking credit for future use. However, since you probably will pay with a credit card, your credit card may be able to help you to get a full cash refund for cancellation. ParkingPanda It has a 3-star Yelp rating
0 次推薦
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Do you have any park and fly packages?
Hi Mickeyjen, Thank you for your interest in the SpringHill Suites Hotel, San Jose Airport. While we do offer free airport transportation for guests, we do not have any park and fly packages, and are unable to offer car storage at all. Please let me know if we may be of any other assistance. Sincerely, David Issel General Manager
0 次推薦
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往前
12
往前往下
11
價位
US$111 - US$519 (根據標準客房的平均房價)
地點
美國加州聖荷西
房間數
145
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