We loved staying here it was great because the staff were so nice and the price was good as well! The only down side was that the room smelled a bit funky but not too bad. The hotel was really close to the beach and...更多
I have stayed at this hotel many times ( working sorta near by). It is one of the best IHG properties I have stayed at. They go out of the way to make your stay the best no matter what. When I started staying there,...更多
The staff here went out of their way to be accommodating and friendly. Britt, in particular was fantastic.
Our room had smudges of white stuff on the (black) furniture and wasn't sparkling clean but serviceable. The price was a little high for the quality of...更多
Usually we stay at Club Carlson hotels but this time we wanted to test Holiday Inn.
Well, I learned that you better stay loyal to your chain.
We did not get the bed type we had on our confirmation. The reason was they were sold...更多
We recently came to the Monterey are to visit our grand kids we normally stayed in Monterey but we decided to give this hotel a try since it looked beautiful in the pictures. Since the moment we called to check on rates and availability the...更多
Where were you actually staying. The beach is not right across the street. It is down a long street and across the freeway and over the hill. Strongly believe you are with the hotel or hotel brand and have reported such.
You had good reviews before but lately they have been "horrible". Did you change management or front desk staff? How do you plan to keep your brand with reviews like your recent Tripadvisor reviews?
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Perhaps the sentence starting with "how do you..." and ending in a question mark would be the question. At least that's what a literate person would consider a question. What about you? Oh, and that's a question too.