Initial check in was fine. Breakfast is scanty and unhealthy- full of sugar. Rooms were clean enough BUT some of the staff has very very poor customer service. They do not honor the rates they quote. I had to report to the corporate office. We...更多
The hotel was exactly like I had thought it would be. good location right off of I-5 in Castaic CA. 5 mins from Six Flags Over Magic Mountain,. friendly staff, clean rooms. all in all was a good place to stay.
The only thing I can say nice is that the staff was very friendly for the the most part. Very polite and great customer service. Other than that I would never stay heree again. They gave me a smoking room without asking me. I do...更多
Could not have imagined that this place could be as bad as it is. Stay away! We checked in to our non smoking rooms and couldn't believe how bad the smokey smell was. We asked for another room but it was even worse ( urine...更多
Clean, adequate and budget friendly. Breakfast is waffles, cereal, coffee toast and pastries. My bathroom has a leak over the shower then the ceiling started to open up. I asked for another room and the staff did get me another room. Staff was good.
I reserved a room for January 2016 for my boyfriend and I. We are both 19. In the confirmation e-mail I received it said you have to be at least 21 to check in. I know I shouldn't be asking if it clearly says that, but is this a firm policy? We really just need a place to stay for the night. And if this is true, can you recommend me a place where we don't have to be 21? Thank you very much.