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維也納森林飯店 (Glanmire)
Fitzgerald's Vienna Woods Hotel

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這些評論是機器翻譯,原文為英文。 是否顯示機器翻譯?
這是我們第一次來這家酒店,很棒。住宿非常好,更重要的是每個工作人員都樂於助人,樂於助人。它完美無瑕,雖然在我們的4天逗留期間有3場婚禮我們從未被忽視過。在周六晚上,我們無法及時回到晚餐,但我們已安排為我們一頓飯,直到9點。下午45點。這是七名酒吧工作人員,他們竭盡全力為我們服務並整理私人座位。接待人員非常好,沒有什麼太麻煩。我們能說什麼,但很棒
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來自 維也納森林飯店Manager FitzgeraldHotelGroup 的回應
已於 2018年10月27日 回應
Good Afternoon Mavis P, Thank you for taking the time to post your kind compliments of your experience with us here at Vienna Woods Hotel. We truly appreciate your compliments regarding our team. We're continually striving to ensure our guest's visits are enjoyable from start to finish, and are delighted you enjoyed your stay. I will make sure to pass on your lovely comments to our team. Once again, thank you for taking the time to write and post your review and we look forward to welcoming you through our doors again. Michael & All the team at Fitzgerald's Vienna Woods Hotel
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在我們的蜜月期間雇了一輛汽車開車穿過愛爾蘭,來到了科克 - 充滿甜蜜人情的小鎮。然而,好像這是一家汽車旅館?房間黑暗而骯髒 - 我個人最喜歡的觸摸是標誌(見照片)讓我知道他們正計劃翻新房間。 。 。但你會注意到這個標誌有一些染色,對這個時間表非常好奇。頂上的櫻桃是徒步到酒店,因為在聯合會舉行婚禮,沒有人想為實際的酒店客人預留停車位。我不會向任何人推薦這個地方! !選擇別處。
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來自 維也納森林飯店Manager FitzgeraldHotelGroup 的回應
已於 2018年10月20日 回應
Good Afternoon AHappyTraveler063, Thank you for taking the time to review our hotel, we genuinely appreciate all reviews positive or otherwise. However, in the spirit of Tripadvisor, reviews must also be balanced and fair. We cannot agree that your review was entirely balanced or fair. As highlighted in your review a complete refurbishment of all guestrooms has been ongoing over the past 12 months. This work is being done on a phased basis to minimise where possible disruption to our guests. We are happy to advise you and the Tripadvisor community we have only have 6 guestrooms left to refurbish. Our claim that your review is neither balanced or fair is for the following reasons: 1. What is not seen in your photos is that all our bathrooms in the hotel are completely refurbished including the guestroom which you stayed in. 2. One of the points you have raised that we do not concur with is that “it appears as though this is a motel”. A motel is “a roadside hotel designed primarily for motorists, typically having the rooms arranged in low blocks with parking directly outside.” We are proud of our Country House Hotel and invested millions of euro into refurbishing it and we are most certainly NOT a motel. 3. There is ample parking on the entire complex. While there may not been spaces outside the front door of the hotel no guest has to endure a hike. This comment is a gross exaggeration. What you may not have observed or noted on check in is that valet parking is available and would have negated the requirement for you to park your car a little further from the hotel, as this service would have been provided to you and your partner as a courtesy. 4. The spirit of our business is based on offering genuine, warm, Irish hospitality to all our guests. On occasion we can make mistakes however if we are not presented with the opportunity to rectify mistakes it clearly places our team at a distinct disadvantage where otherwise if afforded the opportunity to recover it may well result in a very different outcome for you and other guests. Your decision not to advise us of your disappointment during your stay coupled with choosing to review us on Tripadvisor is another reason why your review is both unbalanced and unfair. From the team here we genuinely thank you for your business and congratulate you sincerely on your wedding and we are delighted you enjoyed the people of Cork! If back in Cork in the future we would be more than happy for you to contact us directly and we will organise a stay in one of our refurbished guestrooms as they will all be refurbished in the imminent future. Michael & All the team at Fitzgerald’s Vienna Woods Hotel
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作為一家企業,我們一直在使用這家酒店舉辦活動。我們已經使用維也納森林很多年了,工作人員在酒店的所有區域,清潔工,廚師,廚房,酒吧,餐廳工作人員和接待負責人Darren,以及新手Nicole和經理Dee的支持和響應。 每個房間都保持高標準的清潔,食物很美味。 。 。試試他們下午茶和烤餅吧!我們所在的臥室最近經過翻新,增添了更多魅力和舒適感!老闆邁克爾總是讓我們真正受到歡迎,他的工作人員會更加努力,讓我們感到高興。 。 。昨天邁克爾在接待處找到機場時,在機場接了我的電話給我。 。 。
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來自 維也納森林飯店Manager FitzgeraldHotelGroup 的回應
已於 2018年10月13日 回應
Good Afternoon Angela S Thank you for taking the time to post your kind compliments of your experience with us here at Vienna Woods Hotel. We truly appreciate your compliments and are delighted you enjoyed your stay. We're continually striving to ensure our guest's visits are enjoyable from start to finish, and are thrilled you decided to return to us again. I will make sure to pass on your lovely comments about our team and we hope we have pleasure in welcoming you through our doors again soon in the future. Michael & All the team at Fitzgeralds Vienna Woods Hotel
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整體而言,這家酒店很不錯,但是發現這麼多的吸煙者在酒店的前門吸煙,因為客人來來往往是非常令人失望的。為了這個,應該有一個完全不同的區域遠離任何公共區域,這是複雜的由於正在舉行婚禮,我很失望地看到幾個客人在星期天早上等早餐,因為當早餐已經送達早上8點,應該是7。至少30人,因為人們週日也很早。
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與這家飯店合作收集的評論
來自 維也納森林飯店Manager FitzgeraldHotelGroup 的回應
已於 2018年10月13日 回應
Good Morning 121gavin, Thank you for taking the time to write and post your review. We are sorry to read that your stay was affected by other residents smoking but thank you for highlighting these observations. We do have a smoking area to the side of our ballroom for our events and we will look into advertising this more. Thank you for your feedback concerning breakfast and I will bring it to the attention to the relevant team members. We hope the rest of your stay was to your satisfaction and would be delighted to have the pleasure in welcoming you through our doors again in the future. Michael & All the team at Fitzgeralds Vienna Woods Hotel
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這是我們第二次住在這家酒店,這是令人驚嘆的,房間寬敞,非常舒適,早餐和晚餐的食物非常好,但服務很差,非常困惑,在我們的晚餐期間3名不同的工作人員為我們服務在我們餐桌上吃飯的時候,我們和第一個女服務員一起訂購了主菜和甜點,當我們完成主菜時,服務員問我們是否想點甜點,我們解釋說我們已經訂購了女服務員,等了10分鐘的甜點後,我們被告知它將是另外5分鐘,因為它是在烤箱烹飪,酒店是一個非常好的位置,非常靠近科克市,Cobh和Fota野生動物園。
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來自 維也納森林飯店Manager FitzgeraldHotelGroup 的回應
已於 2018年10月6日 回應
Good Afternoon summer17669 Many thanks for your review. We are delighted you have decided to return and stay with us again! We are thrilled you enjoyed the guestrooms as they were recently refurbished. We are sorry to learn of your dissatisfaction with the service and please accept our apologies. I have brought this to our attention to our team to get this resolved. We hope we have the opportunity to accommodate you again in the future! Michael & All the team at Fitzgeralds Vienna Woods Hotel
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往前
相簿類別
所有照片旅客客房與套房餐飲商務中心與會議室
由管理階層提供的照片 ()維也納森林飯店
由管理階層提供的照片 ()維也納森林飯店
Bridal Suite
由管理階層提供的照片 ()維也納森林飯店
由管理階層提供的照片 ()維也納森林飯店
由管理階層提供的照片 ()維也納森林飯店
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12345613
I agree with Ray D, you need to contact the hotel direct. Sorry I can't help any further.
1 次推薦
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Good Afternoon Sailorpartygirl, Many thanks for your recent enquiry. We are approximately 15minutes from both Blarney Castle and Cork Airport, If you need any further information, please do not hesitate to contact us. Kind Regards, All the Team from Fitzgeralds Vienna Woods Hotel
0 次推薦
I would like to know how far you are from the Kent train station?
It would be about 5 kilometres, very straight forward from Kent Station to the hotel
0 次推薦
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How far are you from Kent station?
Hi folks - not really sure as we were driving and didn't see station. Suggest you use google maps and get driving directions will give you an idea how many miles and how long it will take. Taxis are very friendly and reasonable.
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Are hairdryers provided in the rooms?
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11
價位
US$89 - US$193 (根據標準客房的平均房價)
又稱為
fitzgeralds vienna woods corkhotel fitzgeralds vienna woods
地點
愛爾蘭Province of Munster科克Glanmire
房間數
50
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